DELT's Student Service and Delivery model utilizes a 1-1-1 approach; one response to one inquiry by one staff representative. This model incorporates a hands-on approach with a self-service website which provides the self-directed distance student with access to relevant and important information during off-peak hours. This system effectively places specific information, such as course materials, in the hands of students thereby reducing wait times and allowing for effective communications with students on specific matters.

Further information on distance education programs may be obtained by telephone to (709) 737-8700, or toll free to (866) 435-1396, or by fax to (709) 737-6783, or through the website at www.distance.mun.ca.