Principle

Overview 

The Office of Professional Educational Development (OPED) strives to provide Continuing Professional Development (CPD) programs that are of excellent value to all participants. As a partially funded office of the University, OPED collects a combination of user payments and, where possible, external funding to cover the costs associated with program operations. 

Occasionally, unforeseen circumstances arise making it necessary for the OPED to cancel one of their programs. Similarly, OPED understands that in some circumstances, a program registrant may have to cancel their registration for an OPED program.

Purpose

To outline the terms and conditions in place should the OPED cancel one of their programs or a participant cancels their registration for an OPED program.

Scope

This policy applies to OPED program planners and to any registrants of an OPED program. 

Definitions

Office of Professional and Educational Development (OPED) — An accredited provider of university Continuing Professional Development (CPD) for healthcare professionals. As a service unit within the Faculty of Medicine at Memorial University, the office also supports the professional development of faculty and physicians within Newfoundland and Labrador.

Policy

1.0 Cancellation of an OPED Program 

1.1 The OPED reserves the right to cancel any program as specified in the program registration form. 

1.2 Generally, registrants will be notified of a program cancellation five (5) to ten (10) business days prior to the scheduled start date of the program. 

1.3 Each registrant will be provided a full refund. 

1.4 Memorial University of Newfoundland is not responsible for any additional costs including, but not limited to, non-refundable airline or hotel penalties. 

2.0 Registrant Withdrawal from an OPED Program 

2.1 A program registrant wishing to cancel their registration for an OPED program must provide the OPED with a written notice of their intent to withdraw from the OPED program. 

2.2 Before the refund cut-off date listed in the program registration form: 

2.2.1 The registration fee will be refunded, in full.

2.3 After the refund cut-off date listed on the program registration form: 

2.3.1 25% of the registration fee will be retained by the OPED and the remaining amount will be refunded to the registrant.

2.4 After the program has commenced: 

2.4.1 No refunds will be issued.

Procedures: