Canada Post labour disruption

Due to the Canada Post labour disruption, as of Sept. 25, 2025, the Registrar's Office will be unable to send or receive hardcopy official documents by mail via Canada Post. We highly recommend choosing an alternative delivery method. Read more.

Memorial is using a new Canadian digital credential platform, MyCreds™️ to issue academic documents, including enrolment verification letters, electronically. Find out more about MyCreds™ on their FAQ website.

Most registered undergraduate or graduate students can use the online enrolment verification service via Memorial Self-Service. Undergraduate verifications are processed through MyCreds™. Graduate students should contact sgs@mun.ca for more information.

Details are available for international students renewing their study permits or undergraduate medical (MD) students looking for enrolment verification.

Request an enrolment verification

Your enrolment verification will be uploaded to the MyCreds™ platform for electronic sharing and downloading. With MyCreds™, you get access to a secure, password protected learner credential wallet that allows you to share your credentials anytime, anywhere.

Step 1: From the left-hand menu in the Student Hub, click Request Enrolment Verification. 

Step 2: Select the term for which you are requesting verification. 

Note: While all semesters you attended Memorial University are listed, at this time, the Registrar’s Office will only process the previous semester, the current semester or next semester enrolment verification letters once registration has begun.  

Step 3: Select the Verification Type. There are four different verification types: 

• Graduate Standard
• Undergraduate Detailed
• Undergraduate Standard
• Undergraduate Terms Attended 

Graduate Standard is only applicable to graduate students and is processed through School of Graduate Studies. Email sgs@mun.ca with any questions. 

Undergraduate Detailed lists the term registered and includes the details of every course you’re registered for including days of week, time and location. 

Undergraduate Standard states that you are a currently registered student for the term selected.   

Undergraduate Terms Attended lists the terms that you attended Memorial.   

Step 4: Complete the information for where your enrolment verification should be delivered. 

Step 5: Confirm the details of your request and then click Submit Request. Your enrolment letter will be sent to MyCreds™.

Payment: After submitting your request, you will receive a confirmation email from MyCreds™ to your @mun.ca email address. There is a one time charge of $10 to download and/or share your enrolment verification. Payment processing happens securely through the MyCreds™ platform.

Requests for enrolment verification, made in person, are charged a $15 fee. Verifications will be uploaded to MyCreds™ where payment can be made online.

International students

If you are on the St. John's campus and require an enrolment verification for immigration purposes, complete the Confirmation of Enrolment to Renew Study Permit form and submit it to registrar@mun.ca or to our office in A 2003.

If you are a student on the Grenfell Campus, enrolment verification requests must be submitted in person to the Registrar's Office (AS 277).

There is a $15 fee for this request.

Undergraduate medical (MD) students

Learners who are actively registered in the Doctor of Medicine (MD) program must submit a request for enrolment verification using the online Enrolment Verification Form. Learners who have been newly admitted into Phase 1 of the MD Program but have not yet begun their program of study must request confirmation of their admittance into the MD program via email to lws@mun.ca.

Processing time

Most verification requests are processed within two business days. If extenuating circumstances warrant a priority service, call 709 864 8260 or visit our office in A 2003.

If you are having problems accessing Memorial Self-Service or submitting the Enrolment Verification request, email registrar@mun.ca, call 709 864 8260 or visit A 2003.

You can find out more about MyCreds™️ on their FAQ webpage.