Memorial has made a major upgrade to Self-Service, which includes modernizations to the suite of products utilized for Student and Faculty Self-Service, HR, and Finance. The upgrade means a new experience for all Self-Service users. 

Self-Service is where employees access their leave balances, pay stubs and more. For students, that’s where registration happens, grades are posted, student records and financial accounts are viewed and more. All Self-Service users can expect changes to their access to information. Changes can also be expected for individuals using administrative functions within the Banner Administrative Application (Student, HR and Finance). 

Memorial was at the end of life for technical support on our existing suite of products, and we were also eager to modernize the user experience for students, faculty and staff. This upgrade has been a multi-year process, which began with the upgrade to Banner 9 in 2020 and will continue with integrated tools into the future. 

All Self-Service users can expect a different experience, depending on the user role at Memorial. Based on advice from our internal auditor to follow best practices in information management and protection of privacy, you’ll notice access, procedural, and operational changes throughout the system, as well as how units utilize the new suite of products. One of the more significant changes is to student information in Faculty Self-Service. 

Due to changes from the vendor, we had to remove certain customizations. The previous version of this product allowed for a wide range of customizations. This feature has been rolled back in the current version to enable better usability with this product and its integrated tools in the years ahead. 

To support the university's operations, Memorial requires an electronic system for hosting student records and providing essential services, such as registration. Banner Student is the name given to the student module available for the Ellucian Banner suite of products. Banner serves as Memorial's Student Information System (SIS) and contains the academic records of students at Memorial. Memorial has been using Banner as our SIS since the 1990s. Banner Student is part of the Banner suite of products, which includes Banner Finance and Banner HR, all of which rely on a core set of information available across all three platforms. 

Banner Student includes the following information: 

• Demographic and academic information related to students:  
  • Personal information about students, 
  • Academic information like current and historical registration, grades, comments and notes 
  • Admissions Information 

• Information related to courses 
  • The Memorial course catalogue 
  • Programs and their requirements 
  • Locations and times 

• Information translated or interpreted from the University Calendar  
  • Course information from Memorial course catalogue, including prerequisites and equivalencies
  • Program and program requirements

• Information on course sections (by semester)
  
  • Credit hours and billing hours
  • Course seats offerings, registrations and student enrolment
  • Locations, times and instructors

Students access Banner Student through Student Self-Service in the my.mun.ca portal. The Student Hub serves as the launching point for all student activities within Student Self-Service.  

Banner Administrative Application is Memorial’s most advanced interface of Banner. Within the Banner Administrative Application, staff have full access to all the capabilities of Banner Student.  

To access the Banner Administrative application, visit www.mun.ca/banner and click on the button labelled 'Banner.' 

To log in, visit www.mun.ca/banner and click on the button labelled 'Banner.' 

Access to Banner Administration requires a special ethos account. The ability to view specific forms and reports in Banner is controlled by permissions based on the staff member's particular job role. If you do not have a BAA account, complete and submit the Banner Request form to rosystems@mun.ca.

If there is a screen you cannot view, but you should have access to based on your role at the university, email rosystems@mun.ca. 

The Faculty Hub is the name given to the Faculty Self-Service module of Banner, replacing a custom application that was originally created to provide faculty members at Memorial with a limited view of the information within Banner Student.  

Within the Faculty Hub, users can: 

• Review course assignments (which courses educators have been assigned to teach) 
• Review weekly course schedules 
• Review class list and waitlist information for courses 
• Email students or print class lists for reference 
• Enter final grades 

Faculty and staff have two ways to interact with Banner, depending on their role at the university:

• The Banner Administrative Application:www.mun.ca/banner 
• The Faculty Hub: my.mun.ca/employee/. Under Employee Self-Service, click on Faculty Hub. 

The Faculty Hub (Faculty Self-Service) is intended for instructional staff assigned to teach courses through FLAC (Faculty Load and Compensation) or otherwise assigned to the course in Banner.  

Note: All information from Banner is also synced into Brightspace, which allows users to view class lists and enter final grades. 

The Banner Administrative Application (BAA) is designed for administrators and instructors with administrative roles to provide support and guidance to students, answer questions regarding student or course information (e.g., enrollment), and assist with course scheduling.

It is possible to log in to the Banner Administration Application off campus through a Memorial University-approved device via VPN.

Currently, the Registrar’s Office has provided a list of common forms in the Brightspace Banner training site. This list will be updated over time to match the operational needs of the administration who uses BAA on a regular basis.

To view a common list of Banner codes, log in to the Brightspace Banner Training site and jump to: Banner Administrative Application >> List of Banner Codes.

If you currently have no access to BAA, a Banner Access Request form must be signed and approved. To request additional access, contact your academic unit to confirm if access is required. Both types of requests with the appropriate approvals should be emailed to rosystems@mun.ca.

No. Faculty and instructors can enter final grades through the Faculty Hub or Brightspace (i.e., Grades2Banner). Approval of grades from administrative staff will now only be available through Banner Administration.

Depending on your permissions, you may have access to run reports or processes and export the data from Banner Administration. 

For a step-by-step guide on running reports, self-enrol in the Brightspace Banner Training site and jump to: Banner Administrative Application >> Task: Running Reports. 

Faculty and instructors can email or export class lists from the Faculty Hub through the Class List Summary menu option. Administrative staff can export class lists from Banner Administration through the Downloadable Class List or SWRDCLS report. 

Reminder: only faculty assigned to a course section as a primary or secondary instructor will have access to the Faculty Hub. To access the Faculty Hub, log in to my.mun.ca/employee. Under the Employees tab, launch the Faculty Hub and then select Grade Entry. 

For a step-by-step guide on entering grades, self-enrol in the Brightspace Banner Training site and jump to: Faculty Hub (Self-Service) >> Task: Grade Entry. 

Reminder: only faculty assigned to a course section as a primary or secondary instructor will have access to the Faculty Hub. To access the Faculty Hub, log in to my.mun.ca/employee. Under the Employees tab, launch the Faculty Hub and then select Detailed Course Assignments. 

For a step-by-step guide on viewing detailed course assignments in the Faculty Hub, self-enrol in the Brightspace training site and jump to: Faculty Hub (Self-Service) >> Task: Detailed Course Assignments. 

Reminder: only faculty assigned to a course section as a primary or secondary instructor will have access to the Faculty Hub. 

To access the Faculty Hub, log in to my.mun.ca/employee. Under the Employees tab, launch the Faculty Hub and then select Class List Summary. Here, you’ll find course information, enrolment and waitlist counts, and students registered for course sections assigned to you.   

Note: You can email your class lists or a subset of your class lists from the Faculty Hub. Or, you can print your class lists and waitlists for reference. 

For a step-by-step guide on viewing class lists, self-enrol in the Brightspace Banner Training site and jump to: Faculty Hub (Self-Service) >> Task: View Class Roster. 

Reminder: only faculty assigned to a course section as a primary or secondary instructor will have access to the Faculty Hub.  

To access the Faculty Hub, log in to my.mun.ca/employee. Under the Employees tab, launch the Faculty Hub and then select Week at a Glance. Here, you’ll find a ‘week at a glance’ view of the courses assigned to you.  

For a step-by-step guide on navigating your course load, self-enrol in the Brightspace Banner Training site and jump to: Faculty Hub (Self-Service) >> Task: Week at a Glance. 

Q: Can I look up course offerings for a past, current or future semester using Faculty Self-Service? 

A: Yes, faculty and instructors can browse course offerings through a basic or advanced search from the Faculty Hub.  

To access the Faculty Hub, log in to my.mun.ca/employee. Under the Employees tab, launch the Faculty Hub and then select Browse Course Information.  

For a step-by-step guide on browsing course information, self-enrol in the Brightspace Banner Training site and jump to: Faculty Hub (Self-Service) >> Browse Course Information. 

The process of waitlisting for a course and registering for that course if a seat becomes available will change on a go-forward basis with the winter 2026 semester. It will be more student-controlled.

How the waitlist process works:

1. Join a waitlist
   If a course is full, students can add themselves to the waitlist (as long as waitlists are still open for the semester).

2. Get notified when a seat opens
   When a seat becomes available, the first student on the waitlist will receive an email at their @mun.ca email address.

3. 36 hours to register
   The student has approximately 36 hours from the time the email notice is sent to register for the course. If they register within that window, the seat is theirs. If they do not, they are removed from the waitlist.

   If the first student does not register in time or declines to join the course, the available seat is offered to the next student on the waitlist, following the same process.

4. Deadline to join a waitlist
   Students can continue adding themselves to waitlists up until the last date to waitlist, which is usually about two days before waitlists are deactivated. The last day to waitlist for each semester is listed in Important Dates and Deadlines.

5. Final notifications before waitlists are deactivated
   After the deadline to join a waitlist passes, the final waitlist email notices are sent to students' @mun.ca emails if and when seats become available in courses. Notices continue until a specified time before the waitlists are deactivated. Students can register for the offered seat before the waitlist deactivation date and time, which is listed in Important Dates and Deadlines. If the student doesn't register within that timeframe, they will lose the opportunity to register through the waitlist process.

   Note: Students may have less than 36 hours to register for the available course after receiving the email notice during the final waitlist processing time period. 

6. After waitlists are deactivated
   Upon deactivation, waitlists are deleted. At that point, registration for available or newly available course seats is on a first‑come, first‑served basis.

If a student wishes to repeat a course for which they have already received credit (i.e., to improve their grade or meet a prerequisite requirement for another course or program), they may do so. The highest grade received will be included in the cumulative average and cumulative GPA, if appropriate. However, students will not receive a registration warning about the repeat when adding courses to their registration. The Registrarial Services team will be in touch with students prior to the start of classes to ensure that repeating a course is required.