Memorial University is upgrading Self-Service in October. This upgrade impacts Banner Student, Banner Finance and Banner HR and will transition from version 8 to version 9. All Self-Service users can expect changes to how they access information.  

The scheduled go live date is Monday, Oct. 6, 2025; Self-Service will not be available between Oct. 3-5.

For Students

The Student Hub will be a student’s launching point for all student activity, accessed through my.mun.ca. 

Registration will display differently with the ability to visually see a planned registration schedule, focused registration messaging and student controlled wait listing for courses.

A new payment centre will provide a new online payment portal and a simplified student account dashboard.

Learn more about requesting transcripts/your academic record, enrolment verification and final exams throughout this website.

For Faculty and Per Course Instructors (Faculty Self-Service)

For faculty and per course instructors, Self-Service will be streamlined to include key functions of grading, class lists, and course assignments for users and include only specific information regarding courses taught.

For Administrative Users (Faculty Self-Service)

Administrative users will no longer have access to Self-Service. All functions currently accessed or completed through Self-Service will be available through Banner Administrative Application. Documentation and training will be provided.

Preparing for Self-Service 9 upgrade

To support the upcoming upgrade of Banner Self-Service to version 9, all staff members who access student information, outside of any classes they are teaching, will be required to have Banner Administrative Application (BAA) accounts. BAA accounts are typically in the format ULLLLNNN where L = Letter and N = Number (ex: UREGO015, UBIOL123).  

It is important to verify your access to BAA by visiting www.mun.ca/banner and click the Banner button under the Banner Admin Login heading. If you can access this system, you have the access required to support the transition. If not, complete a Banner Application form and request access.

If you are unsure which options to select on the form, indicate another user in the unit with similar access, or provide a text description of what the job role requires via email to rosystems@mun.ca when you provide the completed application.

Training and support

Training and job aids to support the transition from Faculty Self-Service in Banner 8 to the Banner Administrative Application will be made available in our Brightspace training shell. If you do not have access to the Brightspace shell, click this self-enrollment link to give yourself access. 

Complete the Qualtrics form to sign up for any of the training sessions listed below. Additional sessions will be offered in October and November and will be scheduled later. Virtual sessions will be recorded and available online.

Three training sessions will be offered covering different topics of the upgrade:

• The Student Experience (60 minutes)
  • Reviewing the new student experience for managing registration and the student academic record.
  • Intended for: Faculty/staff that support students.
    
    
• Faculty Self-Service (45 minutes)
  • Reviewing the new faculty self service (grade entry, class lists, assigned courses).
  • Intended for: Faculty members and PCIs
    
    
• Banner Administrative Application (90 minutes)
  • Reviewing functions that are no longer available to staff members in Faculty Self-Service and how to complete common tasks using the Banner Admin Application.
  • Intended for: Staff and faculty with an administrative role

Training sessions schedule

Questions about the Self-Service 9 upgrade can be directed to regadmin@mun.ca.