For Faculty and Staff
*Note that these services are available only to engineering students, faculty and staff.
Ticketing System Reference Guide
Instructions on how to submit a support ticket to ECS.
Remote Desktop Connection
Please see below for instructions on connecting to your Windows PC at MUN.
Connecting from a Windows PC
Skype For Business
Please see below for instructions on using Skype for Business.
Working / Teaching Remotely
Please see the following links for additional resources.
Azure Dev Tools for Teaching
Download free Microsoft products such as Windows 10, Visio, Project, Visual Studio and more. Simply use your MUN login credentials to login.
Due to changes with MUN's Microsoft Agreement your account will need to be reset. Instructions can be found here.
Get Azure Dev Tools for Teaching Here
Download free and discounted IBM, Symantec, and VMware products such as VMware Fusion, IBM Code and more.
Information on acquiring Matlab and associated toolboxes.
Support resources for Desire2Learn.
Support resources for general services such as email and @Memorial wireless network.
Assistance for the acquisition of new University owned IT goods and services.
Support for MUNs Banner application
Information on preventing and detecting cybercrime