FAQ

What should I bring to my appointment?
  • All of your medications (prescription, over-the-counter, supplements, vitamins, creams, inhalers)
  • A list of any questions you have for the pharmacist
  • Any records you may keep of blood pressure or blood sugars
  • A list of any allergies (drug, food, environment)
  • A family member or friend if you would like their support
What should I expect for my clinic appointment?

You will be asked to complete some forms on your first visit, which give your consent for us to provide the consultation and some necessary information for us to complete our assessment. Your first appointment will take about one hour, and you will meet with our pharmacist in a private room, similar to a doctor’s office, where you will discuss your medications, your health goals and any problems you are having with your medications. Sometimes a pharmacy student will also meet with you as we welcome student learners in our clinic, to help them develop the skills needed to perform this type of service after they graduate, but they always practice under the supervision of one of our licensed clinic pharmacists.

After your visit, the pharmacist will review the information and come up with a plan. They will call you in about a week to discuss their recommendations before sending a letter with the plan and recommendations to your doctor. The pharmacist may meet with you again or follow up with you by phone to support you in making any medication changes and see how you are doing.

Where is the clinic located?

Check out the map to our clinic here

Is the clinic accessible?

Yes! Our clinic is fully acessible.  We are pleased to provide free parking, including two accessible parking spots in front of our building.

What if I don't live in the St. John's area or I can't come to your clinic for an appointment; am I still able to get a consultation?

We offer in-person visits at our clinic in St. John's but if you are unable to come to the clinic we can work with you to have the appointment done by distance, using technology. We can use FaceTime® if you have access to an iPad, iPhone or Apple computer.  We might be able to visit you in your home if you live in the St. John’s or surrounding area. Give us a call and we’ll work with you to find a solution!

What is the cost?

There is no cost to patients to receive our services.