Connect with an Immigration Advisor

Immigration advising is a regulated profession. Only a regulated advisor can answer your immigration questions. Advisors at the IO only advise on issues related to your temporary residence stay as an international student. Click here for information about how to meet with a Provincial Immigration Advisor. 

To connect with an advisor:

Download Navigate for Students in the Apple App Store or Google Play by searching for “Navigate - students.”

For the desktop version, click here.   

Use your MUN Login ID and password to access Navigate for Students.  

If you do not have access to Navigate, email from your email and let us know. 

Check Navigate (see #1) for a schedule of drop in hours, or see below.

For Winter 2023, virtual drop in hours are held every Wednesday and Friday (except for holidays) from 11am to 1pm NLT from January 6 to April 28, 2023.

Wednesdays from 11am to 1pmArif
CHANGE- Wed March 1 drop in hours changed to 12pm-1pm

Fridays from 11am to 1pm – Natasha
No drop in hours March 10, 2023
No drop in hours April 7, 2023
No drop in hours April 21, 2023

Click on the link for the advisor's personal room in webex and request to enter the room. The advisor will be notified you are waiting in the lobby and you will be placed in queue with others waiting in the lobby. Students will be seen in the order they request entry to the room. 

Winter 2023 sessions are held in Brightspace (course: Immigration Support for International Students)every Tuesday, and Thursday (except for holidays) at 12:00 pm NLT. For schedule, click here

When sending inquiries to the inbox, students are strongly advised to send the query from email and to include the following:

1. Name
2. Student Number
3. Program of study
4. Level of study
5. Country of current residence

Appointments with Provincial Immigration Officers

Appointments open on Friday mornings, from 9am – 12pm January 13 to March 31 for the Winter 2023 semester, to advise international students on labor market information, employment opportunities, and immigration to Newfoundland and Labrador. Please note, provincial immigration officers cannot provide you information on temporary residency related questions.

Appointments are held over the phone. Please provide your phone number when booking your appointment via ‘’ and a Provincial Immigration Officer will call you. To book an appointment:

  1. Go to and log in
  2. Click "Student" or "Alumni" link near the top of the page.
  3. Click "My MUNLife" in the "Student Services" or "My MUNLife" box.
  4. Click on "Internationalization Office" & then click “Book an Appointment with the Internationalization Office”.
  5. Select Provincial Immigration

It is important to honour your appointment. If you cannot make the appointment, you can cancel it through the system or email to inform us.