Effective April 1, 2026, Emergency Medical Travel Insurance for Memorial employees and retirees will transition from Beneva (formerly SSQ) to Memorial's provider of health and dental benefits, Medavie Blue Cross.

Medavie Blue Cross will mail new benefits cards for health, dental, and travel to Memorial employees and retirees in advance of the transition date. To ensure you receive your new benefits card, please check and update, if necessary, the home address you have on file with Human Resources by Tuesday, February 10. To check and update your address, please follow the Instructions to Update Your Address within Employee Self- Service.  

COVERAGE

The coverage provided by Medavie Blue Cross will mirror the current Travel benefit offered by Beneva, ensuring no loss in benefits for employees and retirees.

For individuals travelling across the April 1 transition date (i.e., departing prior to April 1 but returning after April 1), there will be no gap in coverage:

• Claims incurred on or before March 31, 2026, will be adjudicated by Beneva.
• Claims incurred on or after April 1, 2026, will be adjudicated by Medavie Blue Cross.

What This Means for You

• Your travel coverage will remain uninterrupted during the transition.
• Continue to use your current Beneva card until March 31, 2026. After April 1, use your new Medavie Blue Cross card.
• Your new benefits card will be mailed in March 2026.

Further details, including instructions and FAQs, will be shared in advance of the April 1 transition date.