Effective April 1, 2026, Emergency Medical Travel Insurance for Memorial employees and retirees will transition from Beneva (formerly SSQ) to Medavie Blue Cross.

The coverage provided by Medavie Blue Cross will mirror the current Travel benefit offered by Beneva, ensuring no loss in benefits for employees and retirees.

For individuals travelling across the April 1 transition date (i.e., departing prior to April 1 but returning after April 1), there will be no gap in coverage:

• Claims incurred on or before March 31, 2026, will be adjudicated by Beneva.
• Claims incurred on or after April 1, 2026, will be adjudicated by Medavie Blue Cross.

As Medavie Blue Cross is already Memorial’s benefits provider for Health and Dental, all insured members will receive a new benefits card closer to the April 1 transition date. This updated card will include all necessary information for Health, Dental, and Travel coverage.

 What This Means for You

• No action is required at this time. Your travel coverage will remain uninterrupted during the transition.
• If you are travelling before April 1 and returning after April 1, you will still be covered for your entire trip.
• Continue to use your current Beneva card until March 31, 2026. After April 1, use your new Medavie Blue Cross card.
• Watch for further details and your new benefits card in early 2026.

Further details, including instructions and FAQs, will be shared in early 2026.