The Office of the Chief Information Officer (OCIO) advises on routine network maintenance impacting sections of the University Centre. Maintenance is scheduled for Wednesday, October 8th, 2025 between 00:01 a.m. and 2 a.m. During this time there will be intermittent outages to the network connections for wired ports beginning with UC12*, as well as sections of wireless on the first and second floor. Connectivity will return automatically after the work is completed. For more information, please contact the OCIO Service Desk.

Memorial is implementing a significant upgrade to Self-Service.  

The upgrade will require an outage that will start Friday, Oct. 3 at 5 a.m. and will be completed by Sunday, Oct. 5 at 6 p.m. During the outage, Memorial Self-Service including FAST, Degree Works, and OnBase will be unavailable for all campuses. While there may be times during the upgrade process where impacted services may appear to be available, please do not enter new data until Monday, Oct. 6 as it may not be saved. 

As part of our ongoing efforts to modernize and secure Memorial’s IT infrastructure, the Office of the Chief Information Officer (OCIO) is pleased to announce the implementation of Microsoft Intune - third-party application patching.

By enabling patching both on and off the Memorial network, we’re improving security and ensuring devices remain up to date regardless of location. This enhancement builds on our recent transition from SCCM to Intune for Windows workstation patching and will now extend to commonly used third-party applications such as:

• Adobe Reader
• Google Chrome
• Mozilla Firefox
• 7-Zip
• and others

 What this means for you

• Automated updates: Third-party applications will now be updated automatically on Memorial-managed devices using Intune’s application management.
• Improved security: Regular patching helps reduce vulnerabilities and improves overall system security.
• Minimal Disruption: Updates will be deployed silently in the background, with minimal impact on your daily work.

What you need to do

To ensure your device receives updates:

1. Your device will need to be powered on and connected to the internet to update. If your device is not connected to the internet during the scheduled update window, the update will be applied the next time it is powered on and connected.
2. Report any issues to the OCIO Service Desk.

What you might see

To ensure that files aren’t in use during the update process, you may be prompted to save your work and close the application before the update can proceed.

Please refer to the image below for an example of the prompt you may receive.

Need help?
If you have any questions or encounter issues during the update process, please contact the OCIO Service Desk at help@mun.ca or visit www.mun.ca/cio.