On Thursday June 4, 2026, starting at 10:30PM the Office of the Chief Information Officer (OCIO) will be carrying out maintenance on Memorial’s VoIP telephone systems servicing the St. John’s and Signal Hill campuses, off campus sites in the St. John’s area, and Faculty of Nursing sites in Gander, Grand Falls-Windsor, and Happy Valley-Goose Bay. This work will not affect telephone services at the Marine Institute, Grenfell campus, Labrador campus, or Harlow campus. As a result, there will be a reboot and upgrade of the software on VoIP telephones and a possible loss of call history. The software upgrade will take a few minutes per phone at which time calling will be unavailable. This upgrade will only occur on phones that are idle and will not interrupt calls that are in progress. For questions regarding this maintenance please contact the OCIO Service Desk at 709-864-4595, help@mun.ca or chat support.