Important Information for Memorial Webmail Users
Memorial's Webmail (webmail.mun.ca) service remains unavailable externally as a precaution following the disclosure of a new cybersecurity vulnerability.
Retirees, students, and alumni who currently use webmail.mun.ca can request migration to MUNmail (Gmail).
Current Memorial employees who use webmail.mun.ca should follow the migration path to Microsoft Outlook (Exchange Online). A request can be made through help.mun.ca.
Requesting Migration to MUNmail
If you wish to move to MUNmail, please submit a request through help.mun.ca.
When submitting your request through help.mun.ca, please include a contact number or alternate email address in the Description section so that we can reach you if necessary, during the migration process.
Once your migration has been completed, you will be able to access your email through munmail.mun.ca using your username@mun.ca and your Memorial password.
Email Access Prior to Migration
You can continue to send and receive email messages in webmail.mun.ca while connected to the Memorial network, as well as access email messages in your inbox and folders. Historical email messages may take some time to populate in MUNmail following migration. During this period, your historical email remains available through webmail.mun.ca when connected to the Memorial University campus wired network. Faculty and Staff may also access historical email through webmail.mun.ca while connected via Memorial Wi‑Fi, wired MUNnet, or VPN.
Historical Email Migration
Please allow until November 9, 2026, for historical email migration to be completed before contacting the Service Desk regarding the status of older messages in MUNmail.
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Additional Access Option
Users may be able to access their webmail.mun.ca account externally using an email client. While this is not the preferred access method, setup instructions are available on Self-Support | Office of the Chief Information Officer | for those who choose to use this option. Please note that configuration and troubleshooting of email clients on personal devices is not supported by the OCIO Service Desk.
If you have any questions or require assistance, please contact the OCIO Service Desk. We would be happy to help.
Thank you for your patience and understanding during this transition.