Overview

An effective governance and collaboration framework ensures the right people are talking to each other with the right information to make the best decisions possible. Memorial’s IT Governance and Collaboration Framework defines organizational structures and processes enabling academic, administrative and IT leaders to make informed decisions based on institutional objectives.  

The goals of the framework include improved alignment of IT strategy and investment to Memorial’s strategy and priorities, and improved IT decision-making across the university. 

With Memorial’s IT Governance and Collaboration Framework:  

• Decision-making will be transparent and aligned to overall university priorities, while considering individual unit and campus requirements, and respecting Memorial’s multi-campus model. 
• Representation from appropriate stakeholders will be incorporated to inform decision-making. 
• Appropriate assessments of investment decisions and technology solutions will be conducted. 
• Coherent planning and decision-making will occur. 
• Resource allocation will be better understood and more efficient.  
• Less-resourced areas will have improved access to IT support and tools. 
• Risk associated with technology solutions will be reduced, improving the ability to comply with legislation and protect information. 

This framework is a step towards improving IT decision-making and planning through collaboration. It will be reviewed regularly and updated as required. The framework aims to facilitate coordinated planning to increase success and to ensure the optimal use of limited resources.  

Principles for IT Governance and Collaboration at Memorial

Effectiveness 

IT governance and collaboration enables the most effective use of IT resources. Decisions are made by balancing short term and individual requirements with those that are longer-term or that may affect the entire institution. The needs of learners, educators, researchers, administrators and other members of the community are key considerations in IT decisions. 

Partnership 

Effective IT governance and collaboration depends on strong partnerships. The strengths of a federated IT service delivery model and a multi-campus structure will be leveraged to create synergies, consider the impacts of decisions on individual units and the university, reduce duplication of effort and solutions, and share best practice.  

Stewardship 

IT investments and priorities are determined within the governance and collaboration framework, in which coherent decisions lead to sustainable solutions. IT investment is considered using common criteria and is prioritized according to common principles.