Learning Technology Index


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What is it?

Mendeley is a reference management software and an academic social network.

What is its purpose?

Manage, organize and share your references and generate citations while writing a thesis or a research paper.

How do I use it?

You need to install Mendeley software on your computer. You can access Mendeley from any computer through the desktop client or web browser.  Mendeley supports the citation plugin for Word, Word for Mac and LibreOffice.

You can back up your reference library in the cloud when you sync your local computer. Mendeley offers free cloud storage up to 2 GB. Additional cloud storage requires a Premium plan.  

Why would I use it?

You can use Mendeley to generate citations and bibliographies in different reference/citation styles.  Mendeley supports more than 8000 reference/citation styles.

Quick Facts
Reference Management Tools
Rating Level 
Web Search
Last Modified
10 November 2021
05 May 2021
License Available 
More Info

Security Concerns
Technical Support 
Mac, Windows, and Linux

Ratings Information

CITL Rating

Select any category below for details about the criteria for each rating.

Functionality: ★★★
Works Well. Mendeley is not restricted to classroom size.
Ease of Use:★★★
Works Well. Both student and instructor see the same interface.
Tech Support/Help Availability (for Instructors):★★☆
Minor Concerns. Minor Concern: No campus-wide technical support is available.
Tech Support/Help Availability (for Students):★★☆
Minor Concerns. Minor Concern: No campus-wide technical support is available.
Hypermediality :
Not Applicable.
Accessibility: ★★☆
Accessibility Standards:★☆☆
Serious Concerns. No information of accessibility compliance has been made available for the tool.
User-focused participation:
Not Applicable.
Required Equipment:★★★
Works Well. It can be installed on a regular computer
Technical: ★★★
Integration/Embedding within a Learning Management System (LMS) :★★★
Works Well. It can be used along with a word processor or browser extension.
Operating Systems:★★★
Works Well. Available for Mac, Windows, and Linux
Web Browser:★★★
Works Well. Users can log in with a web browser and access cloud data.
Additional Technical Requirements:★★☆
Minor Concerns. A software installation is required.
Mobile Design: ★★☆
Works Well. Users can log in to the cloud server using a mobile browser.
Serious Concerns. This tool works with document editors such as MS word on a computer. User can only access cloud data from mobile device.
Offline Access:★★☆
Minor Concerns. Cloud synchronization requires active internet access. Files stored in the cloud are not accessible in offline mode.
Usage and Account Set Up: ★★☆
Sign Up/Sign In:★☆☆
Serious Concerns. Files stored in the cloud against user credential.
Cost of Use:★★☆
Minor Concerns. The essential feature allows cloud file storage up to 2GB.
Archiving, Saving, and Exporting Data :★★★
Works Well. Users can export/save the file in the cloud.
Data Privacy and Ownership:★★★
Works Well. The user has complete control over the files within the tools in the local computer.
Social Presence: ★★☆
Collaboration :★★☆
Minor Concerns. Both students and instructors can access the tools and monitor progress by sharing their current work.
User Accountability:★★★
Works Well.
Minor Concerns. Users need to organize, rename, update file information databases before using this tool.
Teaching Presence: ★★★
Works Well. Helps in organizing the reference in the research paper.
Works Well. This tool can be customized with different reference styles.
Learning Analytics:★★☆
Minor Concerns. Students can share the annotated paper with the instructor.
Cognitive Presence: ★★★
Enhancement of Cognitive Task(s):
Not Applicable.
Higher Order Thinking:★★★
Works Well. Helps in organizing research papers based on year, author, topic etc.
Feedback on Learning:★★☆
Minor Concerns. Users can highlight research papers from the database list. Also, papers can be sorted based on the review required.

Security and Privacy

This service is not offered by Memorial University and has not been reviewed by Information Management and Protection. Mendeley collects information about users in three ways: directly from user input, from third-party sources, and through automated technologies. The following information may be collected: your name, email address, postal address, phone number, username and password, ORCID ID, payment information, government-issued ID number, institutional user ID, job title, computer device information, IP address, browser type and version, operating system, physical location of device etc.

Support Information

Comprehensive Help Guides are available on the Mendeley website.

Other Note(s)

Similar tools : Zotero