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Procedure for Establishing On-call

Approval Date: 2014-07-05

Effective Date: 2014-07-05

Responsible Unit: Department of Human Resources


1. A Unit Head seeking to establish an On-Call Procedure for any employee or group of employees shall make formal request to the Director of Human Resources. The request shall set out:

a. the rationale and reasons for the proposed on-call requirement, including a description of the specific circumstances on which the operational necessity is based and an indication of the actual or anticipated frequency of call-backs;
b. the proposed rate of on-call compensation;
c. the employees involved and the planned schedule of on-call periods; and,
d. the estimated annual cost of the on-call requirement.

    2. The Director of Human Resources, in consultation with the Unit head, shall assess the request taking into consideration the following criteria:

    a. the cost and economics of the proposal;
    b. the availability of other alternatives;
    c. the consequence of not providing the service through an on-call arrangement; and,
    d. consistency with overall University policy.

      3. The adoption or non-adoption of specific on-call provisions shall be based on the recommendation of the Director of Human Resources and subject to the approval of the Vice-President (Administration and Finance).


      Policies using this procedure:


      University Policies

      230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

      Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

      Tel: (709) 864-8000