Lost or Stolen Card

1. Deactivate your card

If your campus card is lost or stolen, deactivate your card and account via your online account. Doing so will deactivate your card and protect any money in your account from being spent by anyone who finds it.

If you have deactivated your card and then find it, we can reactivate it for you. To reactivate your card and account, you must visit one of the campus card centre locations during normal working hours.

A piece of government-issued ID is required to reactivate your card and account.

2. Contact the Bookstore (UC-2006).

In many cases, lost cards are returned to the Bookstore. Drop by UC-2006 to see if your card has been returned. 

3. Get a new card

To obtain a new card, visit a Campus Card centre location during regular office hours. You will need at least one piece of government issued photo identification to get a new card. Please note that a replacement card costs $20.00 (taxes included).

Please note that only your most recent campus card can be reactivated. If you find a previous version of your campus card, it cannot be reactivated and should be destroyed.

Damaged Cards

If your card is damaged and the magnetic stripe or prox access is not working, you can drop by one of our Campus Card centres to get a replacement.

Please bring your damaged card with you. We can replace it for free if we have evidence of the broken card. If you do not bring the damaged card with you, the $20 replacement fee will apply.

Campus Card Centre Locations

St. John's Campus: Bookstore (UC-2006)
Monday to Friday 9:00am to 4:45 pm.
Summer Hours Starting June 1st,
Monday to Friday 8:30am. to 4:15pm.

Marine Institute: Registrar's Office (2106)
Monday to Friday 9:00am to 4:30 pm.
Summer Hours Starting June 1st,
Monday to Friday 8:30am. to 4:15pm.

Grenfell Campus: Student Affairs Office (AS-233)
Monday to Friday 9:00am to 4:30 pm.
Summer Hours Starting June 1st,
Monday to Friday 8:30am. to 4:15pm.

A piece of government issued ID (passport, driver's license, military ID) is required for card pick-up.

We encourage questions, comments, and suggestions so feel free to send feedback to campuscard@mun.ca