Resources for graduate students

The faculty and staff of the School of Graduate Studies and all of our academic and service units are committed to safeguarding your health and well-being and ensuring your continuance and progress in your academic programs. We designed this page to provide you with resources to assist with and foster remote learning, wellness, and community.

Please refer to Memorial University’s Information Hub for covid-19 updates and the frequently asked questions in particular for student/academic information. To stay informed on campus-wide information, we would also encourage you to sign up for MUN’s email service (Newsline). Please also ensure you download the MUN Safe App.

NEW GRAD STUDENTS

Congratulations on your admission to Memorial University of Newfoundland. We know you may have many questions. We have provided the information below to help you with your planning and preparation for the start of your graduate program in the Fall 2020 and Winter 2021 semesters. For general information on steps to take as a new graduate student, please refer to the New Graduate Student webpage. For further updates and other important updates related to covid-19 planning, please refer Memorial University’s Information Hub. Regardless of the method by which programs are delivered, we want to assure you that Memorial will continue to maintain the very high quality of graduate teaching, supervision, and student experience that we are known for. We will also try to be as flexible as possible so your experience as a graduate student at Memorial remains excellent despite the circumstances.

General information (updated September 30, 2020)

  • Memorial University will welcome new and returning students to a primarily remote teaching and learning environment for the Fall 2020 and Winter 2021 semesters, and full in-person, on-campus courses will not resume before May 2021. We expect all graduate programs will continue to be offered in some way in the Winter 2021 semester, although some graduate students might not be able to commence certain research depending on the restrictions in place.

  • Graduate courses will be offered primarily through remote delivery. Memorial’s academic units and Centre for Innovation, Teaching, and Learning will provide resources and support to make your remote learning experience one that is positive and fulfilling. The courses will be of high quality and taught by Memorial’s excellent faculty and instructional staff. If you have questions regarding the courses offered in Fall 2020 or Winter 2021 for your program, please contact your Graduate Officer.

  • We realize for many graduate students who start their programs remotely, you might have concerns about studying in a different time zone. Memorial’s academic units and CITL are working to ensure the course content is accessible to you.
  • For graduate students conducting research and taking courses remotely, faculty and staff in your academic units, the School of Graduate Studies, and other service units will continue to support you regardless of where you are. Our professional and academic workshops are already being offered online, and we will continue to build on our supports so they are responsive and meaningful to you while you study remotely.

  • There are currently travel restrictions in place for individuals entering the province of Newfoundland and Labrador, with some exceptions. Please refer to the Government of Newfoundland and Labrador website for more information and updates on travel restrictions and exemptions.

Graduate students in research programs

  • As a leading teaching and research university, Memorial is home to some of the top scholars in their fields and finest supervisors in the nation. We are committed to making your learning experience as a graduate student a positive one. Wherever possible, Memorial will be as flexible as possible to ensure you are able to commence your program.

  • If you have been newly admitted to a research program (i.e., requiring a thesis), we would encourage you to contact your supervisor to discuss options for the Fall 2020 semester or Winter 2021 semester.

  • For many research students, it may be possible to commence research remotely with the help of your supervisor. For others, you may wish to discuss the possibility of commencing your program by mostly taking courses in the first semester and focusing on other activities (e.g., literature reviews) that can be done remotely (and deferring research to later in the program). If upon discussing with your supervisor it is not feasible to commence your program in Fall 2020 or Winter 2021, you may wish to ask your supervisor for a deferral of admission.

  • Memorial will maintain its commitment to graduate student funding. For graduate students who are Canadian citizens or permanent residents of Canada or international students but residing in Canada with a Canadian Social Insurance Number, funding and graduate assistantships will be paid in the normal way.

  • For international graduate students who are starting their programs remotely outside of Canada and without a Social Insurance Number, graduate funding will be paid directly into their student account on a biweekly basis. This will ensure graduate students are not accruing fees while pursuing their programs. When at a later date it is possible to arrive in St. John’s or Corner Brook to complete their programs, those graduate students will be issued the remaining funds owing for the academic year (these funds cannot be released any earlier). Whenever possible, graduate assistantships (i.e., employment) will be reserved for international students for later in their programs. If the graduate assistantship is not possible, this amount will be paid as a fellowship later in the program.

  • Memorial University is committed to the goal of phasing in of access to on-campus research spaces, fieldwork and face-to-face interactions with research participants while ensuring the health and safety of Memorial’s students, staff, faculty, research participants and collaborators, as well as the broader community in which Memorial exists.

  • There are five levels of increasing access to on-campus research spaces, fieldwork and face-to-face interactions with research participants. Each level is associated with an approximate % of normal on-campus activity (the total teaching, research and administrative activity) and external conditions (e.g., public health directives) and internal conditions (e.g., cleaning capacity, feasibility for physical distancing, education and screening protocols, limitations on the operations of key research support units) that effect that extent to which on-campus research activities, fieldwork and face-to-face interactions with research participants can be undertaken. This framework can be found online. Further information can also be found on the Memorial University’s Information Hub.

International graduate students (updated September 30, 2020)

  • Memorial is widely acknowledged as one of the best universities in Canada in terms of international graduate student experience and supports. While you may commence your graduate program remotely, we will continue to support you in and outside of your degree program to ensure you have the best possible experience as a graduate student.

  • If you are a newly admitted international graduate student, you can remain in your home country while courses are being offered remotely. If you are completing a full degree online (with no intention of coming to Canada to complete your degree), then a study permit or a letter of introduction from IRCC (LOI) is not required to register. There are currently travel restrictions in place for foreign nationals to enter Canada, with some exceptions. Please refer to the Immigration, Refugees, and Citizenship Canada (IRCC) website for updates on travel restrictions and exemptions.

  • If you intend on coming to Canada at some point to complete your diploma or degree, please apply for a study permit immediately through the IRCC website. You may apply for a study permit online even if the Visa Application Centre near you is closed. You’ll find detailed instructions on the Immigration, Refugees, and Citizenship Canada (IRCC) website. You’ll also find information specific to MUN graduate students on this page. After you apply, you may be asked to submit documentation (e.g., medical exam) or information (e.g., biometrics) that might not be accessible at this time. We are advised that IRCC will account for these delays and hold onto your application until a time that you can provide all the necessary documentation. Once you have received confirmation of study permit approval (in principle or final approval), please email the confirmation from IRCC to sgs@mun.ca and reference your MUN student number in the email. If you intend on starting your graduate program remotely in the Fall 2020 or Winter 2021 semester and coming to Canada at a later date to complete your degree, we will require your confirmation of study permit approval (in principle or final approval).

  • To give more time to new international students to wait for a decision on their study permit applications from IRCC while they have started their programs, Memorial University has extended its deadline for full refunds. New international graduate students admitted for and starting their programs in the Fall 2020 semester now have until October 28, 2020 (adjusted from the normal date of September 30, 2020) to request a deferral of admission or decline their offer of admission and have all fees for Fall 2020 reversed (in cases where fees have already been paid, they may receive a full refund). They may continue their programs remotely up to that date.

  • To make request a deferral of admission or decline an offer of admission after September 30, new international graduate students should email their request to the School of Graduate Studies at sgs@mun.ca with their name and student number, and attach either the letter from IRCC noting that a study permit application was rejected, or a signed letter confirming that their study permit application has not been approved in principle.

  • International graduate students are encouraged at any time to consult with one of MUN’s immigration advisors about their options. If you decide to register or remain registered for the Fall 2020 semester without confirmation of study permit approval (in principle or final approval), you may continue to take courses but please keep in mind you may not be able to come to Canada at a later date to complete your degree. We would only suggest you do this if you are certain you can complete your program entirely online (please confirm with your graduate officer).

  • In accordance with the Government of Canada’s recent announcement of the temporary two-stage approval process for reviewing study permit applications (for students who are starting in the Fall 2020 semester and have applied for a study permit by September 15, 2020), the time spent studying online abroad towards their post-graduation work as long as they are able to satisfy all requirements and receive the full approval of their study permit application at a later date and submit their study permit application by September 15, 2020. Please visit the IRCC website for more important updates and information regarding the Post-Graduation Work Permit Program.

  • International students are automatically enrolled the mandatory Foreign Health Insurance plan upon registration. If you are studying outside of Canada, you must opt out of this insurance. To do so, you must complete an online opt out by September 23, 2020 for the Fall 2020 semester. Please visit the Internationalization Office website for more information on the opt-out process and deadlines for each semester.
  • International students are also automatically enrolled in a mandatory dental insurance upon registration. If you are studying outside of Canada, you must opt out of this insurance prior to the appropriate deadline. Please visit the Graduate Students’ Union website for information on the opt-out process and deadlines for each semester.

For further information

  • If you have specific questions regarding your graduate program, please do not hesitate to contact your Graduate Officer for further information and advice.

  • If you are an international graduate student (newly admitted or current) and have questions about your study permit, PGWP, or immigration matters in general, please don’t hesitate to contact the Internationalization Office.

  • If you have any general questions as a newly admitted or current graduate student, we are here to help you. Please email us at sgs@mun.ca. You’ll get an immediate response.
UPDATES FROM THE APVA AND DEAN OF GRADUATE STUDIES

Dr. Aimée Surprenant has been posting daily video messages on Youtube and regular messages on Twitter, providing graduate students with update and advice. If you have any questions or require further clarification about the information provided, please email us at sgs@mun.ca. You will get a response within one business day.

HEALTH AND WELLNESS

Nothing is more important to us than your health and wellness. Memorial’s Student Wellness and Counselling Centre (SWCC) and School of Graduate Studies have partnered to offer dedicated counseling supports for graduate students. To book an appointment with SWCC’s counsellor for graduate students, please complete the SWCC request counselling form. You will be asked to login in to MyMun account and the form will be located at the bottom of the page. Appointments are normally scheduled within 2 business days and are offered via Webex.

Please visit the SWCC website for more information about the services offered by SWCC, including Ask a Registered Nurse online service, physician/nursing services, counselling services, vaccinations/immunizations, wellness and wellbeing, and academic supports. SWCC also provides a comprehensive list of answers to frequently asked questions about the supports and services they offer, as well as a list of online wellness resources.

If you have an urgent mental health concern, please contact the following community-based services:

  • 24 hour mental health crisis line: 1-709-737-4668 (local) or 1-888-737-4668 (province-wide).
  • Mobile Crisis Response Team: 1-888-737-4668 St. John’s Region.
  • 24 hour Walk-in Psychiatric Assessment Unit at the Waterford Hospital Site on Waterford Bridge Road: 1-709-777-3021 or 1-709-777-3022.
  • 24 hour text with a Crisis Responder: text HOME to 686868, Canadian Mental Health Association.

You may also find helpful some of these resources in the public domain:

Medical Insurance (updated September 1, 2020)

Graduate students and families are strongly encouraged to obtain proper medical insurance coverage on an ongoing basis. At a time of uncertainty, you want to ensure that you and your family are covered in case of a medical situation or emergency. For information regarding eligibility for coverage under the provincial Medical Care Plan (MCP) for NL residents and to apply, please visit the MCP website. Graduate students covered under the Foreign Health Insurance (Guard Me) plan may contact the Internationalization Office for more information. Graduate students covered under Green Shield Canada Health and/or Dental Insurance plan may contact the Graduate Students’ Union for more information.

Canadian students: Graduate students who are Canadian citizens or Permanent Residents of Canada who are enrolled at Memorial University as full-time students are automatically enrolled in Green Shield Canada Health and Dental Insurance plan. Coverage under the Green Shield Canada Health and Dental Insurance plan requires that you have a valid provincial medical coverage (e.g., MCP, OHIP, etc.) as your primary health care coverage. Green Shield Canada Insurance acts as supplementary health insurance, providing additional benefits included in the plan. To opt out of the Green Shield Canada Health and Dental Insurance plan, visit the Graduate Students’ Union website from September 9 to October 1, 2020. Please note that Green Shield Canada Health and Dental Insurance plan and the Foreign Health Insurance (Guard Me) plan do not provide coverage for students outside of Canada. Click here for more information about benefits under the Green Shield Canada Health and Dental Insurance plan.

International students residing in Canada: Graduate students who are international students enrolled at Memorial University as full-time students are automatically enrolled in the Foreign Health Insurance (Guard Me) plan and the Green Shield Dental Insurance plan. To be enrolled in the Green Shield Canada Health Insurance plan, you will be required to have a valid provincial medical coverage (i.e., MCP) as your primary health care coverage. To opt out of the Foreign Health Insurance (Guard Me) plan and opt into the Green Shield Canada Health Insurance plan, visit the Internationalization Office website and follow the opt out process between September 1 and 23, 2020. You must be a full-time graduate student and upload a copy of your valid MCP. If your request is approved, you will automatically be enrolled into the Green Shield Canada Health Insurance plan. Click here for more information about benefits under the Foreign Health Insurance (Guard Me) plan. Click here for more information about benefits under the Green Shield Canada Health and Dental Insurance plan.

International students abroad: Graduate students who are international students enrolled at Memorial University as full-time students are automatically enrolled in the Foreign Health Insurance (Guard Me) plan and the Green Shield Dental Insurance plan. Full-time international graduate students studying remotely outside of Canada must opt out of the Foreign Health Insurance (Guard Me) plan and the Green Shield Dental Insurance plan: 1) To opt out of the Foreign Health Insurance (Guard Me) plan, visit the Internationalization Office website and follow the opt out process between September 1 and 23, 2020 and select “Opt Out” and then “Outside of Canada Waiver,” 2) To opt out of the Green Shield Dental Insurance plan, visit the Graduate Students’ Union website from September 9 to October 1, 2020. Please note that Green Shield Canada Health and Dental Insurance plan and the Foreign Health Insurance (Guard Me) plan do not provide coverage for students outside of Canada.

To view the specific health insurance components of MCP, Green Shield Canada Health Insurance, and Foreign Health Insurance, please review the Internationalization Office’s health insurance FAQ.

ACADEMIC CONTINUITY

Making progress in your graduate program

Graduate students enrolled in (or planning to enroll in) on-campus courses for the Spring and Fall semesters should plan to participate in coursework remotely. Instructors will notify students directly of specific course changes. Please review Memorial University’s Information Hub for updates.

Graduate students in research-intensive (e.g., thesis-based programs) are encouraged to discuss with their faculty supervisors any opportunities to continue their research activities remotely (e.g., data analysis, online literature reviews, writing, etc.) and review Memorial University’s Information Hub for updates. If you have challenges with or need advice on how to continue with your program in a remote way, please contact your faculty supervisor or your graduate officer.

If you are a graduate student dealing with a financial emergency and unable to register for graduate courses, please email akim@mun.ca.

Supervisory committee meetings

Graduate students and faculty supervisors are encouraged to meet remotely through videoconferencing. There are many options (e.g., Google Hangouts, WebEx, Skype, Zoom), but for supervisor-arranged meetings SGS is recommending the use of Online Rooms in Brightspace. We encourage graduate students and faculty supervisors to start early when possible to test camera and mic functionality, use the chat feature if you have trouble hearing, and use headsets to avoid causing background noises. In exceptional cases, graduate students may be able to request a Webex host license. Please contact your graduate officer for more information. Graduate students can also set up meetings using Google Hangout, which is accessible as part of MUN’s Google Suite.

Research exams and doctoral defences

For oral comprehensive exams, we are encouraging the use of Webex or Online Rooms (unless a different videoconferencing solution has been approved by ITS). For oral comprehensive exams, a dean’s delegate will only be required for re-examinations. For doctoral defences, BlueJeans is being used. As a contingency, in advance of meetings, any presentation slides that might be used should be shared with all members of the committee and phone numbers for all participants should also be shared with the examination chair. For doctoral defences, during the pre-meeting or in-camera discussions, students will be asked to leave the virtual room and return when ready, or those discussions can take place using a breakout room. All examinations and defences will comply with Memorial’s normal guidelines and regulations.

Thesis examinations

Thesis examinations for master’s and doctoral students are proceeding as normal, and we have not seen any interruptions in this process. We want to ensure you that your academic unit, SGS, and the examiners involved are all committed to a fair and timely review of your work. We also realize that, for many graduate students, covid-19 has require changes in research plans. You and your supervisor are invited to draft and submit a covid-19 impact statement along with your thesis, so your examiners are aware of significant changes that were required.

Remote learning – resources and advice

The Centre for Innovation in Teaching and Learning (CITL) has created a Student Help site to assist students with remote learning. The site provides information on submitting assignments, presenting and participating in online classes, and accessing learning strategy resources. Live chat support is available through the CITL website.

The Centre for Innovation in Teaching and Learning (CITL) is hosting an series of instructional sessions for instructors and teaching assistants on key topics to support effective remote and online instruction. Session topics include preparing to teach remotely, embedding principles of universal design, creating videos of your presentations, alternatives to exams and much more. Graduate students are welcome to attend. Visit the events calendar to view the sessions offered and to register.

Memorial University Libraries also offers expensive resources to support remote learning and research, including access to databases, e-books, e-journals, streaming film collections, and e-reserves. If you require print books or other materials that are not available online, please review this information on MUN Libraries’ contactless pickup service. Live chat support is also available through the Memorial Libraries website if you need help with research or citing. For more information on how MUN Libraries is offering services remotely, please visit their general covid-19 FAQ and the Centre for Newfoundland Studies / Archives and Special Collections FAQ.

Memorial University’s Information Technology Services offers a number of free software for graduate students to install on personal devices, including Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, etc.) McAfee Antivirus, Matlab, and ArcGIS.

You may also find helpful some of these resources in the public domain:

FEES, FUNDING, FINANCIAL AID, AND FOOD

Student Fees for Fall 2020

Memorial’s Board of Regents has approved the suspension of two student fees for the Fall 2020 semester. Memorial students will not be charged the Distance Education Administration Fee and Recreation Fee for the Fall 2020 semester.

SGS Graduate Student Emergency Bursary

We understand this is a challenging time for many graduate students. The SGS Graduate Student Emergency Bursary is intended to help graduate students overcome temporary financial emergencies due to unforeseen circumstances from the period of April 1 to August 31, 2020. Awards during this period will be a maximum of $500. Please email sgs@mun.ca for information on the eligibility criteria and the application process.

If you are a graduate student dealing with a financial emergency and unable to register for graduate courses, please email akim@mun.ca.

Continuance of graduate student funding and employment

Graduate funding (including assistantships) will continue to be paid. Graduate fellowship funding will be extended for one additional semester for current research students if needed (please contact your graduate officer to discuss further). Please remember that, as a graduate student, your fellowship funding will not end even if program average falls below 75% in the Winter 2020 semester.

Graduate students with graduate assistantships (including teaching assistantships and research assistantships) or in GradSWEP positions should contact their supervisor to discuss how their work might be carried out remotely. Graduate students with instructional assignments (e.g., per course instructors) can refer to this website for more information on how to lecture online, communicate with students, collect assignments online, and try alternate forms of assessment.

The Canada Emergency Response Benefit (CERB)

The Canadian Government has released a new benefit, the Canada Emergency Response Benefit (CERB). The CERB may provide recipients with temporary income support - $500 a week for up to 16 weeks. We encourage graduate students to carefully review the CERB FAQ’s to check for eligibility. If you feel you are eligible for the CERB, please submit an application. For comprehensive information on CERB, employment insurance, Canada Child Benefit, and other supports, please visit the Employment and Social Development Canada website. The Canadian Broadcasting Corporation has also compiled an excellent guide (including eligibility requirements, date available, and application instructions) to federal and provincial benefits for people affected by COVID-19. The Government of Canada’s web-based benefits finder tool is also available to help people living in Canada determine which government benefits programs they might qualify for.

The Canada Emergency Student Benefit (CESB)

The Canadian Government has released a new benefit, the Canada Emergency Student Benefit (CESB) for students who do not qualify for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI). The benefit provides financial support to students who are unable to find employment due to COVID-19. Applications for the CESB are currently open and must be submitted before September 30, 2020. For more information regarding the CESB eligibility requirements and to apply, please visit the CESB website. The Government of Canada’s web-based benefits finder tool is also available to help people living in Canada determine which government benefits programs they might qualify for.

Financial Supports and Employment Programs

Student Life has developed a Guide to Financial Supports and Employment Programs. This guide is an overview of resources that are available to the Memorial University community during the COVID-19 pandemic.

Working hours permitted for graduate students

On May 12, 2020, Senate approved an amendment to General Regulation 3.3.8 that would allow graduate students facing extenuating circumstances, including financial need, to seek approval from the AVPA and Dean of Graduate Studies to work more than 24 hours a week outside of their degree program and still be deemed a full-time graduate students. Such requests must be made to the AVPA and Dean of Graduate Studies by the student’s supervisor (when applicable) and Head of the appropriate academic unit to sgs@mun.ca, and should include grounds for the request, expected duration of the extra work and a revised study plan that accounts for extra work to be undertaken.

Food

If you do not have resources now to purchase food, Food First NL has compiled this list of community food sharing programs in the province. The Thrive Youth Network also has a directory of food banks in St. John’s and Mt. Pearl. This list is updated weekly. Please call or email the food sharing program for more information. Please note that Memorial University’s Campus Food Bank in St. John’s is offering monthly deliveries for graduate students in need. You’ll find more information on this on the Campus Food Bank website.

If you are a graduate student in immediate need of food, please contact akim@mun.ca.

Resources and Support Services (AFC)

The Actors Fund of Canada has created a directory of resources and support services for Newfoundland and Labrador inlcuding; crisis lines, mental health awareness, income assistance, housing, and local food banks. For more information please visit the Actors Fund of Canada website.

STUDENT SUPPORT

Academic accommodations support

Services for graduate students requiring academic accommodations continue to be provided remotely. If you have specific issues or challenges in converting your studies to a remote environment please contact your respective campus coordinating centre:

Professional skills development workshops and programs

All of our workshops and programs under the Enhanced Development of the Graduate Experience, including the Entrepreneurship Training Program, will be offered remotely. We also offer a number of online resources to consider at the beginning of, during, and near the end of your degree. Full a full list of workshops and resources, please visit the EDGE website. We expect to significantly increase the number of workshops in the Spring 2020 semester so please check back regularly or review The Graduate newsletter emailed to you the first week of each month.

Academic writing supports

Memorial’s Writing Centre is offering tutoring services through its online platform. You can find more information on how to submit documents for feedback on the Writing Centre website. The Writing Centre also offers many online resources for graduate students, Memorial’s University libraries also provide access from home to its digital journals, books, and other library resources, including numerous writing guides. Dr. Cecile Badenhorst from Memorial’s Faculty of Education also offers an extensive collection of video tutorials on academic writing on her Youtube channel. You will find a detailed list of topics on the SGS website.

Student requests (e.g., forms, letters)

Graduate students seeking a standard confirmation of enrolment letter are asked to request the letter through Memorial Self-Service. Graduate students who require a letter of enrolment for a study permit extension, please request this letter by emailing us at sgs@mun.ca. Please include your name, student number, and anticipated program completion date. For Post-Graduation Work Permit support letters, please email sgs@mun.ca. Please include your name and student number in the request. Please do not come to SGS to pick up the letter. For all letter requests, letters will then be emailed to your MUN email address shortly afterwards (normally 1-3 business days).

For a quick list of common inquiries, request, resources, forms, and contact information, please visit the SGS website.

Graduate student societies and learning communities

It is important to remain connected in a remote way with your supervisor/graduate officer, members of your research group, and other graduate students in your program/academic unit. One way to do this is by establishing and maintaining online learning communities, which could be as simple as regular formal or informal get-togethers using a videoconferencing solution. There are many options (e.g., Google Hangouts, WebEx, Skype, Zoom), but SGS is recommending the use of Google Hangout, which should be accessible to you as part of MUN Google Suite.

Also available to you is the Graduate Commons, an online community for graduate students at Memorial University of Newfoundland. The Graduate Commons provides important networking opportunities and offers resources to graduate students as they take courses and conduct research remotely. There is no need to register or sign up – you automatically have access to the Graduate Commons in Brightspace if you are admitted to and enrolled in a graduate program at Memorial University.

Please remember that you can also contact your Graduate Students’ Union (GSU) for support. Among many supports and services the GSU provides, GSU-ratified clubs and societies are accessible to you and may be meeting in remote ways. Please email the club/society contact for more information.

Student Life

Each semester Student Life offers a variety of remote events and experiences which are open to everyone in the Memorial community. These sessions include weekly meet-ups, support services, health and wellbeing virtual gatherings, fun and games, and career advice. For more information on Student Life services and to view the Remote Student Experience calendar of events, please visit the Student Life website.

Graduate student newsletter

The School of Graduate Studies distributes The Graduate, a biweekly newsletter, to all graduate students with information regarding important notices, resources for graduate students, professional development opportunities, campus news, and more. To view previous editions of the newsletter please visit The Graduate archive.

Remote possibilities

The School of Graduate Studies reached out to several graduate students recently to find out how they are handling the transition to remote learning. To view all graduate student profiles please visit the Gazette website.

Computer support and repair services

Memorial’s Department of Technical Services and the School of Graduate Studies have partnered to offer computer support and repair services for graduate students (personal devices such as laptops, monitors, hard drives, etc.) at the internal rate of $25/hour. To qualify for this rate, graduate students will have to submit a confirmation of enrolment letter at the time service is requested. For more information or to request a quote, please email: computerrepair@mun.ca.

Memorial University Apps

Memorial University provides a number of apps to improve your campus experience. Please visit Memorial’s Apps Store for more details and to download.

MUN Safe

MUN Safe is an app that lets Memorial University students, staff, faculty and visitors quickly access campus resources 24/7 such as emergency push notifications, emergency procedures, incident reporting and more. It is the most efficient and timely way to receive notifications about critical incidents affecting any of the Memorial University campuses. For more information and to view downloading instructions, please visit the MUN Safe website.

Virtual Webex and Zoom backgrounds

Memorial University has made available Webex and Zoom virtual backgrounds for graduate students who wish to use them during meetings, events or in the virtual classroom. Please see Zoom help and Webex help for assistance in adding these to your Webex or Zoom accounts.

On-campus study space provided by the Libraries

Limited, individual on-campus study space can now be booked for time slots at the following locations: Queen Elizabeth II Library, Health Sciences Library, and Grenfell Campus. For more info and online bookings, please visit the Memorial University Libraries website. The Education Library and Marine Institute Library are finalizing their schedules. Check the Library website and the Library’s social media channels for more information in the coming days.

GRADUATE STUDENT TOWN HALL

The School of Graduate Studies hosts regular town hall discussions involving Memorial University graduate students at all campuses. Hosted by Dr. Aimée Surprenant, AVP Academic and Dean of Graduate Studies, our online Town Halls are opportunities for you to ask questions and provide feedback on how we can better support you at this time with your graduate programs. Faculty and staff will also be present to assist with any questions you might have. If you cannot attend the Town Hall or have immediate questions we can help you with, please don’t hesitate to email us at sgs@mun.ca. To view upcoming town hall sessions please visit the gradduate student town hall website.

GRADUATE STUDENT POPULATIONS

Indigenous graduate students

Staff in the Indigenous Student Resource Centre are working remotely and continuing to provide support and services on: tutoring, writing sessions, cultural and social supports, academic supports and referrals, and Indigenous scholarship information and guidance. For more information, please contact the Indigenous Student Resource Centre.

If we can assist further, please email us at sgs@mun.ca. You will get a response within one business day.

Graduate students with families

We continue to offer a number of programs remotely for graduate students with families and advice on family health care, schools, daycares, family tax benefits, work and volunteer opportunities for spouses and partners, ESL opportunities, and local community supports and services. Graduate students with families and dependents can seek support through our Family Advisor. Please note that this service is available to all graduate studies with families.

If you are a parent in Newfoundland and Labrador, the Newfoundland and Labrador English School District offers confidential, individual counselling services from Monday to Friday, 9 am to 3 pm. For more information, please call 1-833-772-0007. The Government of Newfoundland and Labrador also provides an extensive list of family and social supports.

The St. John’s Women’s Centre provides individual and group counseling, information sessions, and programs for women and supports on many issues including social isolation, mental health, violence, marginalization, poverty, housing, trauma, and system navigation.

Local Resources:

Local Virtual Programs:

Virtual Museums:

Educational tools:

Mental Health Supports:

If we can assist further, please email us at sgs@mun.ca. You will get a response within one business day.

International graduate students

Services for international graduate students continue to be offered remotely, including career advising, family supports, immigration advising, and health insurance advising. For information on how to book appointments, please visit the Internationalization Office website. If you are planning to leave St. John’s, please ensure you discuss your plans with your supervisor and/or graduate officer. Please consult with one of the advisors in the Internationalization Office to ensure you have proper authorization for future return (if necessary) and adequate health insurance coverage.

Global Affairs Canada’s International Education Division has created a list of resources specifically for international students including information on immigration status, benefits eligibility, health care, and more. Visit the Coronavirus (COVID-19) information for international students webpage for more information.

If we can assist further, please email us at sgs@mun.ca. You will get a response within one business day.

Part-time graduate students

Part-time graduate students have access to the full range of services and supports offered to all graduate students at Memorial. For a quick list of common inquiries, request, resources, forms, and contact information, please visit the SGS website.

If we can assist further, please email us at sgs@mun.ca. You will get a response within one business day.

CONTACT US

Faculty and staff in the School of Graduate Studies are working remotely, and all areas are active including admissions, registrations, fellowships, scholarships and awards, student advising, research examinations, and graduation.

If you have any questions or concerns, please do not hesitate to contact your graduate officer or graduate administration staff. You can also email sgs@mun.ca and we will respond within one business day. If your matter is urgent, please email akim@mun.ca. You will receive an immediate response.


Note: The external links and resources provided on this website are not services offered by Memorial University, but are widely available to the public. Only services offered by Memorial have been vetted by the University.

Contact

School of Graduate Studies

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000