Employment Assistance Program

Memorial University offers per course instructors with access to a confidential Employee Assistance Program (EAP) through provider Shepell.fgi. This comprehensive, confidential service is available at no cost, 24 hours a day, seven days a week.

For immediate, confidential support, please call 1-800-387-4765 (TTY Service: 1-877-388-0275). Online services are also available at Shepell.fgi.

Confidentiality and privacy are assured to each employee, retiree or family member who uses the counselling service. As with all EAP services provided, contact should be made directly with Shepell.fgi. No information concerning any individual situation will be reported back to representatives of Memorial.

A variety of services is available in person, by telephone, by email or online through Shepell.fgi. These services include:

  • Personal well being
  • Marriage and family relationships
  • Legal assistance
  • Financial assistance
  • Child and elder care resources
  • Workplace challenges
  • Addictions
  • Career counselling
  • Nutrition
  • Health care advice