STUDENT CALLER
Office of Development
(Fall Semester 2019)

When scoping out the numerous student jobs available on campus, being a Student Caller is by far the best! If you are energetic, enthusiastic, a great communicator; enjoy working as part of a team to reach strategic goals; have excellent people skills, including the ability to listen and resolve concerns; like meeting new friends; need a flexible schedule that accommodates your student life; and want to win prizes and other incentives for doing great work, then this is the job for you!

As part of the Memorial Calling Program team, you will have the opportunity to reach out to Memorial's alumni and friends by phone. We keep the Memorial family connected, share the latest news about life on our campuses, information about upcoming events and reunions, and ask our alumni and friends to support current students with a charitable donation. The funds we raise benefit the Memorial students every day.

DUTIES
Reporting to the Co-ordinator, Annual Giving and Student Team Leaders, the successful applicants will be responsible for calling alumni to ask for charitable donations for student support. Duties include working with a team of callers to achieve the call centre’s daily, weekly, and monthly goals; acting as an ambassador for Memorial University; building rapport with Memorial’s alumni; conveying the goals of the calling program to alumni and friends; developing techniques to handle objections and improve the structure and style of the calls; entering alumni information, accurately and confidentially, in a relational database; and other related duties as required.

QUALIFICATIONS
We are looking for dependable students who are currently enrolled with Memorial University. Qualifications include excellent communication and negotiation skills; a strong command of the English language, both written and oral; exceptional attention for detail; and being comfortable talking to people on the phone in a call centre. Adherence to Memorial policies on student employment is required. Experience working in a call centre or in a fundraising setting would be considered an asset.

BENEFITS
Benefits include a fun team environment; a goal oriented position; individual and team incentives; an on-campus location; a flexible schedule; an opportunity to build valuable skills for your resume; an opportunity to meet new people; and the opportunity to network with alumni and truly make a difference for current students.

SCHEDULE
Each team member is required to work two shifts per week within the following time frame:
• Sunday: 4-7 p.m.
• Monday - Thursday: 6-9 p.m.

Schedules are set based on student availability

PAY
As per the university policy on Student Employment Rates, Student Callers earn $14.05 per hour plus incentives offered by the Office of Development.

CLOSING DATE            September 11, 2019

To apply for this position, please click the APPLY ONLINE button at the bottom of this page. A cover letter, resume, and class schedule are required to complete the application. Applications must be received by 4:00 PM (NST) on the closing date.

All qualified candidates are encouraged to apply. Memorial University is strongly committed to employment equity and especially welcomes applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities and persons with disabilities.

Applicants are also encouraged to apply early as resumes will be reviewed as they are received.

This job competition is open to undergraduate and graduate students.

The student caller positions with the Office of Development are not funded through MUCEP, ISWEP, or GradSWEP.