Reporting an emergency
FOR INFORMATION ON HOW TO RESPOND TO SPECIFIC THREATS PLEASE VISIT PLANS AND PROCEDURES.
To Report An Emergency
Dialed from a campus phone:
- St. John's Campus: 4100
- Ocean Sciences Centre: 9-911
- Marine Institute: 9-911
- Grenfell Campus: 2888
- Labrador Campus: 9-911
- Harlow: 999
When utilizing 911 (or 999 in the UK), a follow-up call should be made to Campus Enforcement & Patrol or Security Services using the appropriate number listed below.
(use 9 before 911 when dialing from a campus phone at these locations)
- St. John's and Logy Bay: 9-911
- Corner Brook: 9-911
Campus Enforcement & Patrol:
- Marine Institute: 709-778-0456
- Ocean Sciences Centre: 709-864-3275 or 709-864-3231
- Harlow Campus: 01279 455999 (444 from campus phones)
Work Control - Facilities Management:
- St. John's Campus FM: 709-864-7600
- Grenfell Campus FM: 709-637-4096 (or CEP after hours - 709-637-6210)
- Harlow Campus Reception: 01279 455900 (200 from campus phones)
Service Desk - Information Technology Services:
- St. John's Campus ITS: 709-864-4595 (also used for Labrador Campus)
- Grenfell Campus ITS: 709-639-2049
- Harlow Campus ITS: 01279 455901 (or St. John's Campus ITS)
Calling from a pay phone
Follow instructions posted on each pay phone. Emergency calls from pay phones are free.
Calling from the MUN Safe app
Use the Emergency Contacts button to reach Campus Enforcement and Control, Security services, or 911 directly from the app.
Emergency blue phones
Memorial University has installed a number of emergency phones on St. John's and Grenfell campuses to enhance the personal safety of students, faculty, staff, and visitors. The phones are connected by a fibre optic system, and each phone has a push button which gives the user instant contact with Campus Enforcement & Patrol's (CEP) Communications Control Centre (CCC). The user can talk with a CEP officer and inform him/her of what is wrong. Simultaneously, the officer can see the user as all phones have a surveillance camera located nearby which allows the Officer to determine the nature of the emergency. When the button is pushed, the location of the phone comes up in the CCC, thus allowing CEP to know immediately where the phone is located. The officer can talk to the user while dispatching other officers to that location. Each phone has a blue light, which will activate when the button is pushed. This will alert the university community that an emergency situation is in progress.
This feature is also available virtually in the MUN Safe app's Mobile BlueLight button for some campuses.
All incidents and/or accidents on the university campus involving actual or potential danger to life or property should be communicated immediately to the Campus Enforcement and Patrol Office.