Engaging Others
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Explore how good communication skills, effective listening, and feedback are critical tools for engaging a wide range of people both inside and outside the organization. Reflect on who to have expanded relationships with, why these relationships are important, and what kind of relationship is preferred. Participants will learn how to create allies, build trust, and avoid actions that reduce trust.
Key Learning Outcomes
- Understand critical leadership communication skills
- Learn how relationships impact leadership
- Understand the importance of building allies and trust
Course Duration: 1 day | Continuing Education Contact Hours: 7
This topic is only available as part of the Advanced Leadership Program or as Custom Team Training.
Instructor(s)
Travor Brown (he/him)
Dr. Travor C. Brown is the Dean of the Faculty of Business Administration at Memorial Univeristy. He is a Professor of Labour Relations and Human Resources and former President of ASAC (the Administrative Sciences Association of Canada). He has taught at Memorial University, the University of Toronto and the University of Ulster. Since joining Memorial University, he has also served as the Associate Dean (Research) and the Director of the Master of Employment Relations, MSc (Management) and PhD (Management) programs. Dr. Brown has been appointed to the provincial roster of arbitrators.
Dr. Brown has authored over 30 peer-reviewed journal articles, a textbook and over 70 conference presentations. He has also been the sole investigator on two national Social Sciences and Humanities Research Council of Canada (SSHRC) grants. Much of his research examines issues concerning goal setting and training effectiveness, with special focus on managment and leadership development.
Dr. Brown's academic background is coupled with extensive industry experience. He worked in the telecommunications and manufacturing sectors prior to completing his PhD at the University of Toronto and remains active in the practitioner community. Given this background, Dr. Brown is well known for this ability to engage both practitioner and academic audiences and to show the 'real world' implications of his research.