FAQ

Q. How do I register to attend Convocation?

A. Log onto Memorial Self Service to register to attend Convocation. Registration for Fall 2022 ceremonies will close on Friday, Sept. 30.  

Q. What is the deadline to register to attend Convocation?

A. The deadline to register to attend convocation is Friday, Sept. 30.  Registering by this deadline ensures that the graduate pays the reduced gown rental fee and will receive three guest tickets.

Q. If I missed the Sept. 30 deadline to register to attend, can I still attend convocation?

A. You can still register to attend, but you must email convocation@mun.ca to do this.  Late registrants will have to pay the on-site academic dress rental fee of $80 and are not guaranteed guest seating, although all efforts will be made to provide them.   

Q. How do I receive my ticket to attend convocation?

A. Graduands will not receive a ticket from the Arts and Culture Centre in advance.  Rather, a seating pass will be provided upon arrival at the Arts and Culture Centre.   

Q. How many guest tickets can I get and how much do they cost?

A. You can request up to three guest tickets on Memorial Self Service.

Tickets are free and must be requested by Friday, September 30. Guest tickets will be sent electronically to your MUN email address from the Arts and Culture Centre. Please provide your guests with their tickets in advance of the ceremony. Your guests may display the unique barcode on their cell phone or print the e-ticket beforehand for admission to the Arts and Culture Centre.

Q. Are additional guest tickets available and how do I request them?

A. Additional guest tickets are available for all sessions of Fall 2022 Convocation.  They can be requested on a first come, first served basis on Oct. 13 via telephone at 709-864-7461/8167, or you can email convocation@mun.ca. Additional guest tickets will be available for pick up on Oct. 20 at the Arts and Culture Centre Box Office. 

Q. What entrance to the Arts and Culture Centre should be used?

A. Graduates must enter the Arts and Culture Centre from the North Accessible Entrance (facing Prince Philip Drive). Guests are required to enter via the main theatre doors (under the archway). You and your guests will need to present each of your tickets for admission to the theatre.

Q. Will there be social distancing provided for guests who will be seated in the auditorium?

A. As provincial Public Health restrictions have been lifted, seating assignments at the Arts and Culture Centre will not include social distancing.  We ask guests to be mindful of this when choosing to attend the Convocation ceremonies.

Q. Are masks required during Convocation?

A. For safety measures and in accordance with Memorial University’s campus policy, we recommend wearing a mask at all times while at the Arts and Culture Centre, including while seated.

Q. Will Convocation be live-streamed for guests who cannot attend in person?

A. Yes, the Convocation ceremonies will be live-streamed so family and friends may view the ceremonies from the comfort of their home. Check back to the MUN web page for a link to watch the ceremonies live.

Q. How much does the academic dress rental cost?

A. The cost of academic dress rental ordered before the registration deadline is $50. After the deadline the rental cost is $80 cash payable when picking up your academic dress on the day of Convocation. Please note that we cannot guarantee your academic dress beyond the Friday, Sept. 30 rental deadline. 

Q. My eligibility status for graduation is still pending. Should I submit my request for academic dress rental?

A. Yes. If you are deemed ineligible at this session of convocation, you will be refunded the rental fee.

Q. Where do I pick up my academic dress?

A. Your academic dress can be picked up at the Arts and Culture Centre one hour prior to your Convocation session.

Q. Where do I return my academic dress?

A. There will be an attendant outside of the gown room to collect your hood and gown. This should be completed before you leave the Arts and Culture Centre. The mortarboard cap is yours to keep, however the PhD bonnet must be returned following your session of Convocation.

Academic dress that is not returned immediately after the ceremony will be the responsibility of the graduate to return to the vendor's warehouse in Montreal.

Q. What time should I arrive at the Arts and Culture Centre?

A. Graduates and their guests should arrive one hour prior to the ceremony.

Q. I require accessibility accommodations to attend convocation. How do I arrange this?

A. When you complete the Register to Attend Convocation process in Memorial self-service, there is a field you select to indicate that you require accommodations.  A member of the convocation team will follow up with you directly to understand what you require and review the on-site process for convocation. 

Q. I have a guest who requires accessibility accommodations. How do I arrange this?

A. Prior to Convocation, contact the ushering staff at the Arts and Culture Centre via email at sjboxoffice@artsandculturecentre.com

Q. I am not attending Convocation. Can I still borrow academic dress to get photos taken?

A. The provision of academic dress for photography service only is provided through the campus bookstore. Please check the St. John's campus bookstore website for available dates.

Q. If I am not attending Convocation, how do I receive my degree?

A. Degree parchments are held at the Registrar's Office for one week after Convocation for pick-up. The Registrar's Office will then begin a mail-out and the parchment will be sent to your permanent address, which you can verify or update via Memorial Self Service.

Q. What should I bring to Convocation?

A. Graduands should minimize bringing personal belongings to Convocation. Backpacks or other large bags or items will not be permitted in the auditorium and therefore should be left at home. To avoid congestion, there will be no coat check service. Should there be inclement weather, a coat rack will be available to graduands to hang their outerwear; guests can take their coats to their seats. Memorial University and the Arts & Culture Centre cannot be responsible for securing personal items.

Q. I am receiving two degrees. Can I receive them both at the same time?

A. Graduands receiving two degrees will need to attend both sessions, or you may choose to attend one session and have the parchment for the second degree sent to you in the mail.