General Questions

1. How do I book an appointment?

To book an appointment you can either call the SWCC at (709) 864-8500, visit UC-5000 (5th floor, University Centre) or login to HealthMyself - Patient Portal (Physician or Nursing Appointments).  

2. What if I am unable to attend an appointment?

We ask that you notify us at least 8 hours before your appointment if you need to cancel or reschedule so that other students waiting to be seen can be accommodated. Appointments can be cancelled by emailing swcc.cancel@mun.ca or via HealthMyself - Patient Portal. Both methods are time-stamped and available 24 hours a day, 7 days a week.

Failure to provide sufficient notice or you are late to an appointment will result in a charge to you. A fee of $30 will be charged to your student account which may result in transcripts and/or registration being withheld pending payment.

Any questions about missed appointment charges should be directed to the Student Wellness and Counselling Centre at (709) 864-8500. Urgent and compelling extenuating circumstances affecting your ability to provide the required notice may be considered at the Centre’s discretion.

3. What if I need help when the Centre is closed?

Should you need to see a physician, walk in clinic MAY be available at: The Blackmarsh Road Family Care Centre, located in the Blackmarsh Road Dominion Supermarket. Call (709) 576-6555. In case of EMERGENCY, please call 911 or go to the emergency department of the nearest hospital.

Students with urgent mental health concerns should avail of the following community based services:

  • 24-hour mental health crisis line: (709) 737-4668 (local) or 1-888-737-4668 (province-wide).
  • Mobile Crisis Response Team: 1-888-737-4668 St. John’s Region.
  • Psychiatric Assessment Unit: (709) 777-3021 or (709) 777-3022.
  • 24 hour Walk-in Crisis Service at the Waterford Hospital Site on Waterford Bridge Rd.
  • Health Sciences Emergency Department on Columbus Drive in St. John’s (709) 777-6335.

Contact

Student Wellness and Counselling Centre

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000