The Student Wellness and Counselling Centre (SWCC) at Memorial University provides counselling, health, and wellness support for students including primary health care, counselling, health promotion, disease prevention, and wellness education.
The SWCC continues to remain open and staff are providing services to students via telephone and virtual sessions. Calls from your clinician will come as a "blocked call" or "unknown caller" or similar. Failure to answer the call will result in a missed physician appointment charge.
If you are attending an appointment in person at the Centre, please note that masks are now mandatory when visiting. For full details, see the FAQ here.
Please be advised that we can not accommodate visitors at this time. Exemptions may apply, please read the special measures order here.
COVID-19 FAQs - Updated Feb. 14, 2021
Are in-person appointments still going ahead?
Access to Memorial’s campuses is restricted until further notice in response to the provincial public health declaration of COVID-19 Alert Level 5. Please do not access campus facilities unless you have been identified to do so to deliver critical services or you have been approved to retrieve essential items. See the Gazette for more information and contact the SWCC to discuss the specifics of your appointment.
Can my in-person appointment be done virtually instead?
Yes. Please contact the SWCC to discuss the specifics of your appointment.
Can I cancel my in-person appointment?
Yes, please visit the SWCC website to learn how to book or cancel appointments and to contact the Centre. Appointments will be discussed on a case by case basis.
Please note that the SWCC is not equipped to deal with major emergencies, such as heart attacks, strokes, broken limbs, active suicidal thoughts or any other life-threatening injuries. Should an emergency arise while on campus, you should call 911. For off-campus emergencies, you can also dial 911, or if you are able, proceed directly to the nearest hospital emergency room.
IMPORTANT: Travelling to Newfoundland and Labrador for the Winter 2021 semester? Please visit the COVID-19 Self-Assessment website.
Students with urgent mental health concerns should avail of the following community-based services:
- 24-hour mental health crisis line: (709) 737-4668 (local) or 1-888-737-4668 (province-wide).
- Mobile Crisis Response Team: 1-888-737-4668 St. John’s Region.
- 24-hour Walk-in Psychiatric Assessment Unit at the Waterford Hospital Site on Waterford Bridge Road: (709) 777-3021 or (709) 777-3022.
- Health Sciences Emergency Department on Columbus Drive in St. John’s: (709) 777-6335.
- For off-campus emergencies, you can also dial 911, or if you are able, proceed directly to the nearest hospital emergency room.