Word Processing with Microsoft Word - Level 2

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Generate professional documents with the world's leading document creator.

Building on knowledge and skills gained in Word Processing with Microsoft Word - Level 1, participants will explore MS-Word features and tools that are geared towards customization, efficiency and collaboration. The opportunity to work on more advanced formatting in a customized environment will contribute to a consistent look and feel of documents, while working with tools such as mail merge will save you time.  Participants will also practice with MS-Word collaboration tools, which allow teams to suggest edits and provide guidance with comments.

Elevate the professionalism of your MS-Word documents by exploring and implementing advanced tools and features.

Key Learning Outcomes 

  • Explore advanced formatting features
  • Use Reference tab features (e.g. table of contents)
  • Customize your Microsoft Word environment, including auto-correction parameters
  • Identify collaboration features including tracking changes
  • Discover advanced tools including mail merge for mailing labels and form letters

NOTE: This is an interactive session. Participants must have Microsoft Word 365, (or compatible version) installed on their computer.

Course Duration: 1 day | Continuing Education Contact Hours: 7

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This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com.


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