Harness Generative AI to boost creativity, productivity, and everyday efficiency with practical skills and ethical insights.

Generative AI is transforming the way we work, communicate, and solve problems. This immersive one-day online course is designed for professionals, community leaders, administrators, entrepreneurs, and individuals from all sectors who are new to AI and want to explore its practical uses. No prior experience with AI tools is required.

Through interactive discussions and hands-on exercises, participants will gain a foundational understanding of Generative AI technologies, including ChatGPT, Google Gemini, Microsoft Copilot, and Fathom. They will learn how these tools can enhance content creation, support day-to-day activities, improve task management and planning, boost organizational efficiency, and assist with personal and team development.

Participants will explore real-world applications--such as writing better communications, summarizing meetings, planning tasks, brainstorming ideas, analyzing feedback, and organizing information. With a strong focus on ethical practices, data privacy, and understanding AI's limitations, participants will build the confidence to integrate AI responsibly into their personal and professional lives.

Key Learning Outcomes

• Understand what Generative AI is, how it works, and why it matters today
• Communicate effectively with AI using prompt engineering and smart interaction techniques
• Generate professional communications, reports, summaries, blogs, and social media content
• Apply AI to support task management, planning, project coordination, and workplace communication
• Use AI tools to brainstorm ideas, organize information, and analyze meeting notes or survey results
• Recognize ethical considerations, data privacy concerns, and the limitations of AI tools

Course Duration: 1 day | Continuing Education Contact Hours: 7

Technical Requirements

This is an interactive session. Participants must have access to:

• The free version of ChatGPT (available at chat.openai.com)
• The free version of Google Gemini (accessible with a Google account)
• Microsoft Copilot (included with most Microsoft 365 subscriptions)
• The free version of Fathom (compatible with Zoom, Google Meet, and Microsoft Teams)

Who Should Attend

This course is ideal for anyone who wants to unlock the potential of Generative AI.

• Content creators, coordinators, community organizers, administrators, entrepreneurs, managers, and individuals in all sectors
• Participants looking to improve personal productivity, streamline communications, and better organize tasks and projects using free AI tools
• Professionals eager to build confidence using AI in an ethical, practical, and responsible way

Course Endorsements & Partnerships

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com.

Instructor(s)

Betsy Bond

Betsy is a Prosci® Executive Instructor and expert facilitator with extensive experience designing content across the Microsoft Office suite. With over 25 years of experience in change and project management, she draws on a broad background across sectors including manufacturing, financial services, health care, non-profit, and more.

Starting her career in information technology, Betsy seamlessly transitioned her technical skills into the field of change management. She is passionate about helping teams solve problems quickly, build new skills, and find practical ways to boost personal and team productivity.