Elevate your team’s ability to communicate and make decisions collaboratively with Microsoft’s shared workspace software.

Microsoft (MS) Teams is fast becoming one of the most used products in the Microsoft Office Suite. It offers key collaboration features such as chat, file sharing, meetings, phone calls and co-authoring. With so many rich features, it is easy to miss elements that would bring your teamwork to new heights.
In this interactive session, participants will be guided through the use of key software tools and features in a step-by-step fashion. Topics include: launching, organizing and navigating your MS Teams space, exploring communication and meetings functions, and customizing the settings of your space. Through practice and application, participants will feel confident in their ability to get their team started on MS Teams and execute intermediate MS Teams tools.

Key Learning Outcomes

• Introductory and intermediate MS Teams tools.
• Organize collaborative channels and files including co-authoring content.
• Optimize meetings for collaboration.
• Customize MS Teams environment.

Course Duration: 1 day | Continuing Education Contact Hours: 7 | Price: $600 + HST *Subject to change when scheduled.

Course Endorsements & Partnerships

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com.

Instructor(s)

Betsy Bond (she/her)

Betsy has spent more than 30 years helping organizations through change. Having started in IT, she has always worked at the intersection of technology and people. An early adopter of generative and agentic AI, she has designed and led AI certification programs for Prosci, the global leader in change management research and methodology, and teaches practical AI courses for workplace audiences.

Betsy has delivered tens of thousands of hours of facilitation and training across manufacturing, financial services, health care, non-profit, and more. She holds an Executive MBA and the CCMP, MCMP™, and PCACP credentials. Her work focuses on helping people adopt and use AI effectively through a change management lens that supports sustainable implementation.