News
Important - RelevantID feature replacement June 15, 2025
MESSAGE FROM QUALTRICS - Migrating to a new system for detecting fraudulent respondents - deprecating RelevantID feature June 15, 2025.
Hello,
This is an email regarding an upcoming change to the RelevantID feature used for detecting duplicate survey respondents.
What is the change?
Qualtrics® will be migrating to a new system for detecting fraudulent survey respondents, deprecating the current third-party integration with RelevantID. This change will happen June 15, 2025.
You may need to adjust some of your existing workflows due to this change.
New Default Brand & User Email Limits
Effective 2/17/2025:
In order to ensure the highest level of email deliverability for Qualtrics clients and decrease the number of phishing attempts being sent from Qualtrics, we will begin enforcing weekly user level email limits on all academic users. To minimize any impact to users, the Qualtrics Engineering Team has set these limits based upon historic usage per user, with additional buffers to account for audience growth. If users send more emails in a one week period than they have historically, then they may receive an in-platform message that will prompt them to get their limit increased