Terminalfour FAQs

  1. Why are we switching to Terminalfour (T4)?
  2. What changes can I expect to see?
  3. Will my website look different?
  4. Will my website be migrated to T4?
  5. When will my site be migrated to T4?
  6. When will I receive training in T4?
  7. What is expected of me in terms of migrating my website?
  8. Will I have a chance to review my site before it goes live on T4?
  9. I want to build a new website, what should I do?
  10. Will I receive support after T4 training?
  11. Will I still be able to use Site Builder to update my website? 
  12. My site is live in T4. How do I add more users?

Why are we switching to Terminalfour (T4)?

Site Builder is an aging web content management system that can no longer support the growing needs of Memorial’s web presence. T4 is a vendor-supported system that is already in use at Memorial (Marine Institute and Libraries) and other post-secondary institutions. It will enable the university to keep up with rapidly changing web trends and technology while also empowering system users with new tools to better manage their websites. 

What changes can I expect to see?

T4 is a more user-friendly system that offers improved user management and content optimization tools including inline or direct page editing, image editing and improved web analytics. Learn more about T4 features and benefits.

Will my website look different?

No, your site will look the same. Memorial’s web template was updated during phase one of the web transformation project in 2017. Phase two is a transition from Site Builder to a more user-friendly and vendor-supported web content management system, called Terminalfour. Once your website is migrated (moved) into Terminalfour, you will be using this new system to manage the content on your website. 

Will my website be migrated to T4?

All Site Builder websites that use the latest web template will be migrated to T4. Site owners of websites in older templates will be contacted individually to discuss future maintenance of their websites.

When will my site be migrated to T4?

Websites will be migrated in boarding groups and selected based on their size and complexity. Site owners will be contacted at least four weeks prior to the scheduled migration of their websites to discuss suitable dates for training and site migration.The migration of websites began in April 2021 with a pilot group of 10 sites. All remaining sites will be migrated by boarding groups, outlined below: 

  • Boarding group 1a: pilot group of 10 sites including the main, hub and a sample of administrative and student-centric websites. Completed
  • Boarding group 1b: faculty/school and departmental sites. Completed
  • Boarding group 2: key administrative unit and pan-university project websites. Completed
  • Boarding group 3: remaining administrative unit websites. Completed
  • Boarding group 4: faculty profile websites. In progress (Expected to complete by september 2022)
  • Boarding group 5: all remaining websites. In progress (Expected to complete by september 2022)

What is expected of site users during website transitions?

The T4 project team will coordinate the migration process. There will be a period of time content change will be limited. Following training, primary site administrators or moderators will be responsible for reviewing their sites to ensure there are no major content or structural errors. Doing so will provide an opportunity to get accustomed to T4.

Will I have a chance to review my site before it goes live on T4?

Yes. Primary site administrators or moderators will have the opportunity to review their sites to ensure their website is in working order before the T4 version of their site goes live, and the Site Builder version of their site is disabled.

I want to build a new website, what should I do?

Requests for new website builds will be considered based on their urgency/importance and impact on university operations. Please continue to submit new website requests via the Marketing and Web Request for Services Form.

Will I receive support after T4 training?

Yes. The initial T4 training is meant to be an introduction and overview of T4. You can continue to submit web support requests via the Marketing and Web Request for Services Form for additional support. Virtual resources will also be provided, following training. 

Will I still be able to use Site Builder to update my website?

You will be able to continue to update your website in Site Builder until it's launched in T4. Site Builder will continue to be operational until all websites have been migrated into T4 or, in exceptional cases, moved to alternative web platforms. T4 is expected to be fully implemented by March 2022. 

My site is live in T4. How do I add more users?

There are two user roles for end users in T4:

  • Moderators: can add or make changes to a page on a site and approve the changes made
  • Contributors: can make changes to existing pages on a site, but these changes will not publish or appear on a site until approved by a moderator. 

Each site must have atleast one moderator and a maximum of three. These moderators must be approved by a dean or unit director. In addition to virtual training for site moderators, MarComm will offer self-directed contributor training for those that will need access to update a T4 website. Additional training details will be provided as part of the site migration and launch process.