Scheduled maintenance impacting Banner, Memorial Self–Service, FAST, Degree Works, OnBase, and Recruit

Memorial is planning a major upgrade to Banner 9 in October that will result in a new experience for Self-Service users. To prepare for this upgrade, the Office of the Chief Information Officer (OCIO) must complete work to the server environment. To support this, the OCIO is performing Banner maintenance on Saturday, June 14 starting at 5 a.m. to approximately noon. During this time, the Banner system (student, finance and HR), including Memorial Self-Service, as well as FAST, Degree Works, OnBase, and Recruit will be unavailable for all campuses. If the upgrade is completed prior to noon, the systems may be available earlier. Please note if you have any questions, contact the St. John’s OCIO Service Desk at 709-864-4595, help@mun.ca or chat support at https://www.mun.ca/cio/support/. Additional information about the planned Banner upgrade this fall will be provided as it’s available.