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News/Advisories

The Office of the Chief Information Officer (OCIO) advises on network maintenance impacting part of the first floor of the Health Sciences Center. Between 2 p.m. and 5 p.m. on Sunday 31st May 2026, there will be maintenance impacting wired wall plates beginning with “HS1.3-“ and MUN wireless around HS1614, HS1625, and HS1639. During this time there will be prolonged network outages to wired and wireless in the area, including VoIP telephony. Connectivity will return automatically after the work is completed. For more information, please contact the OCIO Service Desk.

The Office of the Chief Information Officer (OCIO) is performing infrastructure maintenance on Sunday, June 14, 2026 starting at 10 a.m. to approximately midnight.  If the upgrade is completed prior to midnight, the systems may be available earlier.

There will be an outage to MUNet network services to the following buildings, campuses and services:

  • Banner system (student, finance and HR) including Memorial Self-Service, Degree Works and OnBase
  • Henreitta Harvey (HH) Building
  • Ingstad Building
  • Nursing site (Gander, Grand Falls-Windsor and Labrador)
  • Tiffany Court
  • Labrador Campus
  • HREA in Mount Pearl Square
  • Southcott Hall/Miller Center
  • 297 Mount Scio road and Vivarium
  • Ocean Sciences Center
  • Botanical Gardens
  • Signal hill campus  (No impact to residences)
  • Johnson Geo Center
  • Alumni Affairs

This includes the MUNet wired network, @Memorial, @Memorial-Guest, eduroam wireless networks where available and VoIP telephony.

During this outage, VOIP phone services will be unavailable in the affected buildings. VoIP phones may reboot in other locations when not in use (will not interrupt in progress calls)  and call history may be lost. Should you require emergency assistance, please contact Campus Enforcement and Patrol via mobile phone at 709-864-4100.

Please note if you have any questions, contact the OCIO Service Desk at 709-864-4595, help@mun.ca or chat support at https://www.mun.ca/cio/support/.

Submit service requests anytime, track progress, and stay informed - all in one place. Beacon, our NEW service request tool - convenient, and designed to improve your support experience.