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News/Advisories

Memorial University is aware of a Microsoft 365 service degradation that is affecting users in North America. Microsoft has confirmed an incident impacting several Microsoft 365 services, including Microsoft Teams, Outlook, Office for the web, SharePoint, and related collaboration tools.

According to Microsoft, users may experience:

  • Difficulty accessing Microsoft Teams
  • Problems opening or editing Office files online
  • Intermittent access issues with Outlook and other Microsoft 365 applications
  • Elevated error rates when using Office for the web services

At this time, Memorial University users may encounter intermittent service disruptions when accessing Microsoft 365 resources. The impact may vary depending on the service being used and current Microsoft recovery progress. Users are encouraged to save work frequently and retry affected actions if errors occur.

OCIO (Office of the Cheif Information Officier) is monitoring Microsoft's updates and will continue to assess any impact on Memorial University services.

Additional updates will be provided as more information becomes available from Microsoft.

 

For more information, please contact the OCIO Service Desk.

 

The Office of the Chief Information Officer (OCIO) advises on network maintenance impacting the HSC building 1st and 2nd floors. Between 9 a.m. and 3 p.m. there will be maintenance impacting wired wall plates beginning with “HS2.2-“ and wireless in teh area. During this time there will be prolonged network outages to wired and wireless in the areas, including VoIP telephony. Connectivity will return automatically after the work is completed. For more information, please contact the OCIO Service Desk.

The Office of the Chief Information Officer (OCIO) advises on network maintenance impacting the HCS building 2ndrd floor, and the Janeway Hostel 5th floor. Between 9 a.m. and 3 p.m. there will be maintenance impacting wired wall plates beginning with “HS2.4-“ and “HO5.1-“ and MUN wireless in those surrounding locations. During this time there will be prolonged network outages to wired and wireless in the areas, including VoIP telephony. Connectivity will return automatically after the work is completed. For more information, please contact the OCIO Service Desk.

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