Supervisory Management Skills Program: Functional Responsibilities of the Supervisor *ONLINE*
***This module is accredited by IABC***
Manage diversity in the workplace, problem-solve more effectively and increase your leadership efficiency.
Supervisors advocate the goals of the organization while managing competing priorities and diverse staff. This module addresses the challenges facing supervisors and builds skills in problem-solving, organizational efficiency and leading a multigenerational workforce.
The Functional Responsibilities of the Supervisor module focuses on five core topic areas
- Role of the Supervisor provides a comprehensive overview of the specific role the supervisor performs in an organization. Master the skills, knowledge and competencies needed to thrive in s supervisory role.
- Ethics & Values will train participants to manage issues related to governance and ethics in their organization by understanding topics including conflicts of interest, codes of conduct, and regulatory compliance.
- Leading an Age Diverse Workforce examines how generational differences influence perspectives, informs working behaviours and creates unique individual expectations. Learn how to turn age diversity into an organizational strength.
- Managing Projects and Events will train participants to develop skills in building, managing and executing successful events and projects of varying sizes.
- Managing Your Workload provides strategies to ease workloads by organizing and executing priorities while managing other influences that impact time and the ability to get things done.
Functional Responsibilities of the Supervisor is a module in the Supervisory Management Skills Program. The program includes three, five-day modules.
The program instructors provide an interactive learning experience using group discussion, case studies, self-assessment activities, structured exercises, and skills practice to deliver module content.
After each module in the Supervisory Management Skills Program, participants will receive a certificate of completion. For those individuals who complete all three modules of the program, a Certificate of Achievement in Supervisory Management Skills will be awarded.
Continuing Education Contact Hours: 35
This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.
When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.
To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at firstname.lastname@example.org, or visit: iabcnl.com.
"This training opened my mind to different points of views and values. It gives you tools to accept and change what you can control."
"Great program! It gave me tools to be a better manager at work and tools that I can use at home."
"Very interesting and enjoyable learning!"
Financial Assistance Available
The Canada – Newfoundland and Labrador Job Grant Program provides financial assistance to private and non-profit employers to offset the cost of providing training to new or current employees. Employers can access to up to $15,000 in government support for employee training per trainee! More information on the funding application can be found here.
Dr. Alyson Byrne is an assistant professor in organizational behaviour and human resource management at the Faculty of Business Administration at Memorial University. She received her PhD in organizational behaviour from Queens University in 2013. Prior to arriving at Memorial, Dr. Byrne also worked at the University of Manitoba and completed a post-doctoral fellowship in leadership at the Ivey Business School at Western University.
Dr. Byrnes research interests lie primarily in leadership, status, gender and relational outcomes. She has been published in journals such as The Leadership Quarterly and the Journal of Business Ethics and has presented her research at numerous international conferences. She has also been the keynote speaker for a number of public events concerning her research on leadership and gender.
Dr. Ford is a Professor at the Faculty of Business Administration with a Bachelors in Psychology, and double major in management information systems and organizational behaviour with her PhD. She conducts research on knowledge management, social media, and cyber deviance, in particular virtual harassment and cyber-incivility. She teaches organizations on how to create respectful workplaces to prevent harassment and bullying through the Gardiner Centre, and has also provided consultation work on remote work and its implications for employees and organizations.
Heather Peters is a Senior Consultant and the NL Practice Lead for Leadership, HR and Career Solutions at Knightsbridge Robertson Surrette. An insightful leadership coach, solutions-driven human resources consultant and energetic and engaging facilitator, Heather has helped hundreds of leaders and professionals engage teams and organizations in Canada and beyond.
As a Senior Consultant and Coach, Heather can easily switch hats to deliver distinctive employee, team, leadership, career and HR solutions. She attributes this ability to over 20 years in leadership, entrepreneurial and strategic HR roles in the insurance, IT, human resources, healthcare and financial industries. Heather's hands-on business and organizational experience helps her connect with her clients and create long standing relationships based on trust and exceptional service. Heather works mainly in the areas of Performance Management, Organizational Development, Compensation, and Policy, Leadership and Team Development, Succession Planning, Change Management and Career Transition.
Heather is passionate about learning and has completed her Master of Employment Relations (MER) from Memorial University, a Bachelor of Commerce (B. Comm.) from the University of Ottawa, is a Certified Coach (ACC) with the International Coach Federation (ICF), and is an Advanced Certified HR Professional with IPMA (IPMA-ACP). This commitment to life-long learning, coupled with in the trenches experience, allows her to translate academic theory into relevant, impact driven solutions for her clients and also her students as a part-time instructor with the Faculty of Business at Memorial University.
Jordan Wright has experience working with private, public and not-for-profit organizations, both locally and nationally. Jordan is currently Director - Operations, Conference Services and Events with Memorial University and is responsible for the Operations of Memorials Emera Innovation Exchange at Signal Hill Campus along with its Graduate Student Accommodations and Conference and Events services for both the Signal Hill and St. Johns Campuses.
Immediately prior to this, Jordan managed the Office of the Associate Vice-President (Facilities) at Memorial University, where he worked on the Universitys overall infrastructure planning, which included capital renewal and new construction projects.
Lynn Morrissey has over 25 years' experience as a facilitator, consultant, and educator. She has taught academic courses in communications, organizational behaviour, and human resources at the Faculty of Business Administration, Memorial University, in St. John’s, NL. She has received many awards for her contributions including the Dean’s Teaching Award, the Dean’s Service Award, the Dean’s Citizenship Award, the President’s Award for Distinguished Teaching, and the Queen`s Diamond Jubilee Medal.
Lynn has a long-standing relationship with Gardiner Centre, instructing professional development seminars that focus on various fields of workplace culture and communications, and facilitation skills. Lynn consults in organizational effectiveness and human resource management and works regularly with organizations on a variety of strategic initiatives. Her experience includes leading performance review processes, writing harassment prevention strategies, conducting workplace culture reviews, facilitating strategy sessions, and executive coaching.