Unscheduled Service Disruption - March 5, 2009

The Memorial University main campus Data Centre experienced a major unscheduled electrical outage on Thursday, March 5th, at 10:57 am. The cause of the outage is believed to be associated with fire testing procedures which take place by Facilities Management on an annual basis, and were underway in the Data Centre this morning. Further investigation is underway. Electrical power was restored at 11:32 a.m. and restoral of major C&C services started at that time.
Services affected by this outage would include but not be limited to email, Internet access, web service, access to xwave hosted services, and some telephony services.
Problems or other issues experienced after 12:30 pm should be reported to the C&C Help Centre, 737-4595, help@mun.ca.


Information Technology Services

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000