Problems sending to Hotmail from Memorial University's email

The Department of Computing and Communications would like to advise MUN email users that wehad service issues when sending email to Microsoft email services such as and This issue occurred from 9:00 pm, April 20 to 9:30 pm, April 22, 2010. Due to a recent phishing attempt, a MUN email user provided his/her account password to an unknown party who in turn used that information to take control of the account and send out over 30,000 spam emails. As a result of the volume of mail sent hotmail had tagged the domain as a spam source and blocked most email originating from addresses. Our email administrators resolved this issue with the assistance of Microsoft support. Computing and Communications would like to remind MUN email users that we will NEVER request password or personal information be sent to us or to any other MUN technical team via email. If you have any questions or concerns about this service issue please contact the Computing and Communications Service Desk at 737-4595 or


Information Technology Services

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000