Scheduled E-mail changes Effective Dec. 2nd, 2009

Memorial customers of Rogers, Aliant or other external ISPs who have their home e-mail configured to use their e-mail address will need to use Memorial's authenticated SMTP service for outgoing e-mail otherwise their e-mail will be tagged as SPAM.

Beginning 02-Dec-2009, Memorial will restrict the flow of e-mail from external sites into its system that use a forged return e-mail address. This action is necessary in order to remove the increasing amount of SPAM e-mail users are receiving that erroneously appear to have been sent by themselves or others at, but are in fact originating from outside its Network.

This change will have no affect on mail originating from within any of Memorial's campuses, or users of Memorial's webmail.

Additional assistance and guidelines may be found at

This work is part of Computing and Communications' service improvement plan. If you have any questions or concerns about the impact of this change, or require assistance in using our authenticated SMTP service, please contact the C&C Service Desk at 737-4595, by e-mail at, or visit us at HH2014.


Information Technology Services

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000