Professional Negotiation Skills

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***This course is accredited by IABC***

Learn techniques to strengthen your negotiation position, acquire better deals and contracts, and enhance stakeholder relationships.  

Building Professional Negotiating Skills develops critical management skills for negotiating contracts, sales deals, and agreements in today’s competitive world. This seminar will increase your confidence as a negotiator by teaching you how to arrive at ‘win-win’ solutions while achieving mutual business gain.  Participants will learn practical skills: strategies and tactics to plan for negotiation, set outcome objectives, overcome roadblocks, and build lasting relationships. This course will make extensive use of negotiation exercises, requiring pre-reading of materials prior to day 1 and evening preparation for day 2.

 Key Learning Outcomes

  • Strategies and tactics for planning negotiations
  • Developing targets, openings, alternatives, and resistance points
  • Learning and understanding personal negotiation style
  • How to frame and present offers, and how to respond
  • Understanding anchors, concessions, and commitments
  • Common pitfalls in negotiations and how to respond to them
  • Maximizing the value of agreements 

This is a module in the Influence, Negotiation, and Conflict Management Program.


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This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: To inquire about sitting for a certification exam, contact the local IABC NL chapter at, or visit:

Past Participants Said:

“Great experience overall, can’t wait to practice what I have learned.”

- Samir Jaouadi,  RDÉE - NTL

 “Very eye-opening. A great opportunity to develop skills you thought you had.”

- Samuel Landrie, Quorum Information Systems 

“A tremendous amount of information, presented in a very engaging and concise way in a short amount of time.”

- Marlene Power, Simba

"This was my first training session at the Gardiner Centre and I was extremely impressed with the quality of the training. Denis was excellent! I learned a lot and the exercises were helpful in reinforcing the material."

Continuing Education Contact Hours: 14

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