Professional Development Information

Building Influence and Persuasion

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Building Influence and Persuasion
Influence and persuade other people, without using formal authority, to increase your workplace relationships, effectiveness, reputation, and business success.
Influence and persuade other people, without using formal authority, to increase your workplace relationships, effectiveness, reputation, and business success.

 

Influence and persuade other people, without using formal authority, to increase your workplace relationships, effectiveness, reputation, and business success.

In today's complex organizational environments, leaders need to focus on building and sustaining successful and effective working relationships. Regardless of the type of organization and the leadership roles within it, being able to influence others matters across all levels and roles. This course will provide participants with an understanding of their personal influencing style and how to customize that style when dealing with others to generate success and foster stronger working relationships.

Participants will assess the four-step influence model (Asserting, Attracting, Persuading and Bridging) and apply the principles of each step to a current situation they are experiencing at work. Through direct application, practice, and peer and instructor feedback, participants will gain a deep understanding of their influence style and how to use it to create better success outcomes. During the last part of the course, participants will create an individualized action plan to improve their influencing approach, style and behaviour going forward.

Key Learning Outcomes

  • Review the successful factors for influence and define what influence without authority is.
  • Recognize the importance of impression management as a part of building influencing reputation and credibility.
  • Identify your unique personal influencing style.
  • Assess and apply the four-step influencing model to a current workplace situation.
  • Practice influencing skills to develop and extend your range of influencing capabilities.
  • Develop a concrete action plan for implementation within your workplace.

Continuing Education Contact Hours: 7


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Gardiner Centre

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000