Technology for working remotely

For more information or questions, contact the ITS Support Desk.

(Grenfell Campus employees can visit Grenfell Campus ITS Remote Support webpage and MI employees contact helpdesk@mi.mun.ca.)

Privacy considerations for remote work

Employees working from home are expected to comply with the university’s privacy policy and procedures and follow guidance for protecting privacy while working remotely.

Drop-off support for Memorial-owned computers

A drop zone has been established to provide hands-0n service for Memorial-owned computers when required.  A strict protocol is in place to ensure social distancing and disinfecting measures are followed. If you are required to bring your Memorial-owned device to the drop zone, you will be required to follow the posted rules (there will be ample signage). To determine if your computer requires hands-on servicing, please contact the ITS Service Desk and you will instructed accordingly.

Connect remotely to your files, computers or other resources on MUNnet

We have several options to connect you with what you need. Contact the ITS Service Desk to discuss your needs so we can activate the right solution for you. Please do not take your desktop off campus prior to consultation with the ITS Service Desk.

Meet virtually

Access your email

Access your voicemail

  1. Dial 864-3700
  2. Enter your four-digit phone extension, followed by #. 
  3. Enter your voicemail PIN/Password, followed by #.

Share files and documents

Document Manager is a web-based enterprise file sharing solution that provides units with an opportunity to securely share information with users within and outside the university community.

Software for personal devices

Did you know that students and employees can download software for free on their personal devices? Get the list at Software for YOU.

Computer labs and accessing your LabNet files

The following computer labs on the St. John's campus remain open for students who do not have personal computer access for remote learning:

  • C-2003 in the Chemistry/Physics Building, open 8 a.m.-8 p.m. on weekdays, 8 a.m.-6 p.m. on weekends
  • EN-3000 in the Engineering and Applied Science Building, open 8 a.m.-8 p.m. on weekdays, 8 a.m.-6 p.m. on weekends

LabNet provides technical support for many computer labs on the St. John's and Harlow campuses. You can access your LabNet files from off-campus, as well. Use the LabNet Help Page to stay up to date on computer lab availability and to access support resources.

Teach remotely

The Centre for Teaching and Learning (CITL) created a guide of resources for instructors to consider when instructors and students can't be in the same place at the same time.  

Learn remotely

The Centre for Teaching and Learning (CITL) created an interruption checklist to ensure students are ready to learn remotely.

Contact

Office of the CIO

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000