The S.I.M.P.L.E Approach to Investigating Workplace Incidents *IN PERSON*

$1095 + HST

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August 20, 2024 - August 21, 2024

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Workplace Investigation

A workplace investigation is a form of inquiry undertaken for the purpose of determining the truth of the matter in question. Such investigation is important in ensuring organizations identify and resolve internal problems before they become widespread. In this course, participants will be taught the S.I.M.P.L.E (Structure, Impartiality, Measurable, Personable, Listening, & Evaluating) approach to investigate workplace incidents. Participants will employ an investigative mindset as they move through course exercises that illustrate problems pertaining to cognitive biases, how to document details on a continual basis, and dissect information and organize it according to a timeline.

Key Learning Outcomes 

  • Establish the appropriate investigative mindset
  • Differentiate between information, facts, and evidence
  • Implement the ACCESS Investigation Structure (Assess/Action Plan, Collect, Collate, Evaluate, Survey, Summarize)
  • Dissect statements from complainants and respondents (PLATS)
  • Construct a TimeLine Analysis
  • Document investigative actions (logging investigative details, times, people, interactions, etc.)
  • Create a structured summary from interviews
  • Proper documentation and handling of evidence

Course Endorsements & PartnershipsIABC Logos

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: To inquire about sitting for a certification exam, contact the local IABC NL chapter at, or visit:


This course qualifies for Professional Development Units (PDUs) as defined by the Project Management Institute (PMI).

Each course has a specific qualifying factor for PDUs. See the table below for a specific PDU breakdown for this Gardiner Center program.

To learn more about PDUs and how to apply these credits to your active credential please see

Talent Triangle Allocations

Qualifying PDU Hours

Ways of Working


Power Skills


Business Acumen




Continuing Education Contact Hours: 14


Brent Snook

Brent Snook is a University Research Professor in Psychology at Memorial University of Newfoundland. He holds a PhD in Psychology from The University of Liverpool, UK. His research involves an examination of the reliability and validity of investigative practices (e.g., interviewing, deception detection). Currently, he is exploring the most effective ways to ensure adults and youth understand their interrogation rights and is developing and testing investigative interviewing techniques (e.g., note-taking, sketching). His applied work involves the implementation of the PEACE model of interviewing in North America. Brent's work has led him to collaborate with academic and professional bodies in The United States of America, The Netherlands, England, Germany, and Canada.

Brent also serves as an expert witness on interviewing and memory contamination in court and provides legal advice on the integrity of evidence derived from interviews and interrogations. Brent also provides training on scientific-based information gathering techniques to a wide variety of groups such as police organizations, government departments (e.g., health investigators), non-profit groups (e.g., public defenders), and large, private sector organizations (e.g., oil companies). He is also a research  (e.g., survey/instrument development, data analysis, report writing) and organizational behaviour consultant (e.g., conflict and performance).

Together with Todd Barron, he has now instructed hundreds of practitioners around North America on evidence-based interviewing practices.

Todd Barron

 Todd Barron served as a police officer for over 27 years being promoted to the rank of Inspector. He has a Master of Science degree in Experimental Psychology from Memorial University, and an undergraduate degree from Memorial University with a major in Police Studies and a minor in business. His policing background includes training as a polygraph examiner, work in the area of Major Crimes, as well as being in charge of his departments’ Investigative Interviewing Unit. He was responsible for training members of the criminal investigation division, patrol services, and new police recruits on investigative interviewing practices; developing new interview training courses; and providing advice on interviewing protocols for ongoing investigations. He is a member of the international investigative interviewing research group (iIIRG), and a past member of the Canadian Association of Police Polygraphists (CAPP).

Todd received training on the PEACE model of interviewing (advanced suspect interviewing) in the United Kingdom and has given many presentations on ethical interviewing practices including talks at Osgoode Law School, York University in Toronto; and Brooklyn Law School, New York City; as well as providing interview training to professional organizations in both the public and private sectors. Todd has worked with legal defense teams as a subject matter expert to review police interviewing practices in wrongful convictions cases as well as ongoing police investigations.  He has co-authored several published works on interviewing practices and remains active in research pertaining to the development of professional and ethical interviewing standards.

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