The S.I.M.P.L.E Approach to Investigating Workplace Incidents
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A workplace investigation is a form of inquiry undertaken for the purpose of determining the truth of the matter in question. Such investigation is important in ensuring organizations identify and resolve internal problems before they become widespread. In this course, participants will be taught the S.I.M.P.L.E (Structure, Impartiality, Measurable, Personable, Listening, & Evaluating) approach to investigate workplace incidents. Participants will employ an investigative mindset as they move through course exercises that illustrate problems pertaining to cognitive biases, how to document details on a continual basis, and dissect information and organize it according to a timeline.
Key Learning Outcomes
- Establish the appropriate investigative mindset
- Differentiate between information, facts, and evidence
- Implement the ACCESS Investigation Structure (Assess/Action Plan, Collect, Collate, Evaluate, Survey, Summarize)
- Dissect statements from complainants and respondents (PLATS)
- Construct a TimeLine Analysis
- Document investigative actions (logging investigative details, times, people, interactions, etc.)
- Create a structured summary from interviews
- Proper documentation and handling of evidence
Course Endorsements & Partnerships
This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.
When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.
To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at firstname.lastname@example.org, or visit: iabcnl.com.
This course qualifies for Professional Development Units (PDUs) as defined by the Project Management Institute (PMI).
Each course has a specific qualifying factor for PDUs. See the table below for a specific PDU breakdown for this Gardiner Center program.
To learn more about PDUs and how to apply these credits to your active credential please see www.pmi.org.
Talent Triangle Allocations
Qualifying PDU Hours
Ways of Working
Continuing Education Contact Hours: 14