The Critical Thinking Approach for Better Problem Solving

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Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.

Critical thinking relates to our thought processes, how we make decisions, how we use our judgment, and how we take action to solve problems.  Successful problem-solvers tend to use the same type of thinking processes to identify and implement the solutions to their problems. This process works for any kind of problem - large or small.  In this course you will learn the critical thinking skills to ask the right questions, evaluate the information, and apply problem solving techniques to make informed decisions.

Key Learning Outcomes

  • Understand the benefits and pitfalls to making decisions, both individually and in teams
  • Recognize the decision-making shortcuts and errors that plague poor decisions
  • Evaluate information using critical thinking skills
  • The types of information to gather and key questions to ask in problem solving
  • Evaluate potential solutions against criteria to understand the consequences and trade-offs of each choice
  • How to identify the tasks and resources necessary to implement solutions
  • Learn how to implement decisions so that they are perceived as fair

What Our Clients Say

"I have completed several courses at the Gardiner Centre and each time I have been blown away by the attention to detail and quality of instruction. Course material has been extremely relevant to both personal and professional areas and the attention to detail within the training facility is second to none. Alyson was engaging and made the course an absolute joy to participate in.....I almost wish it was longer, one day was hardly enough as the conversation was so lively!"

"I wasn't exactly sure how we were going to be taught critical thinking but was very impressed with the flow of the course, the examples, breakout discussion, and class size! Alyson was wonderful at explaining all course materials, would highly recommend this course!"

"For staff new to supervision and management the content gave a strong foundation to their development." - Custom Training Participant

Course Endorsements and PartnershipsIABC Logos

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: To inquire about sitting for a certification exam, contact the local IABC NL chapter at, or visit:


This course is accredited by the CPSA Institute as providing 7 hours of professional designation units (PDUs) toward the maintenance of any CPSA designation. Learn more about the CPSA Institute professional designations here.

Continuing Education Contact Hours: 7 

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