Writing your message does not depend on what you write, but rather how you write. Writing clean, well-written, impactful sentences that create flow and readability influences how your reader processes your message. This course shares insights into the editing process for email and other forms of written communication. Learn how to use your words to influence!

Key Learning Outcomes

• Improve the quality and clarity of their messages, sentences, paragraphs and words.
• Assess how to adapt their writing to an intended audience.
• Develop strategies for editing e-mails, reports, and letters more clearly, concisely and effectively.

Course Endorsements & Partnerships

This course qualifies as credits toward the International Association of Business Communicators (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com. 

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This course is accredited by the CPSA Institute as providing 3.5 hours of professional designation units (PDUs) toward the maintenance of any CPSA designation. Learn more about the CPSA Institute professional designations here.

Continuing Education Contact Hours: 3.5

Instructor(s)

Jennifer Kelly

Jennifer has been a facilitator with Gardiner Centre for seven years and teaches courses in cross-cultural communication, cultural safety, workplace communications, presentation skills and more. Jennifer has worked as a curriculum developer with many of Gardiner Centre's clients, including the Government of Nunavut.

Jennifer is committed to creating a safe and inclusive learning space and thrives on mutual learning and sharing in the classroom.

Jennifer has completed training in Trauma Informed Practice (Justice Institute of British Columbia) and Working Effectively With Indigenous Peoples (Indigenous Corporate Training Inc.). Jennifer has also worked extensively with Diversity, Equity, and Inclusion (DEI) subject matter experts to develop courses in critical DEI areas.

Jennifer holds a Master of Arts degree in Applied Communication, a Bachelor of Post-Secondary Education degree (Adult Education), and a certificate in Curriculum Development and Instructional Design (Mount Royal University).