Performance Coaching and Development *ONLINE*

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Master the process for effective performance management and development of your employees.

Performance Coaching and Development teaches the tools and techniques for providing constructive performance feedback, as well as a step-by-step approach to coaching employees to achieve peak performance. This course explores the concept of a team and the importance of goal setting, accountability, performance measurement, and performance coaching to an individual or team's success. Participants will understand legal requirements and their impact on the development and application of coaching techniques. This course also provides an overview of formal and informal coaching, reveals techniques for building performance confidence, and discusses how to manage poor performance.

The course offers hands-on practice of coaching and feedback techniques to build participant confidence and skill competency. Immediate feedback from peers and the instructor provides opportunities for self-improvement.

Key Learning Outcomes

  • Assess the concept of coaching and its impact on employee performance
  • Discuss the importance of goal setting and building confidence in employee development
  • Practice improving employee feedback skills
  • Review the 'do's and donts' of performance feedback
  • Assess the importance of effective formal and informal coaching
  • Apply a step-by-step approach to employee coaching

This is a module in the Human Resource Professional Program.

Continuing Education Contact Hours: 14

Please note, this course can be offered for teams in French.

Participant Feedback:

"Travor is very knowledgeable and taught the material extremely well." - Kayle White, Horizon Maritime

"There was a lot of useful techniques and information to bring back to my workplace."

"Instructor was engaging and shared real-life examples/experiences."

"Went beyond my expectations, I learned so much more than I expected!"

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