Gain an understanding of emotional intelligence as an essential component of leadership effectiveness.  Learn how to manage your emotional behaviours and influence those of others to promote healthy collaborations, reduce conflict, and be more resilient in difficult situations.

Emotional intelligence (EQ) is defined as "a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way."

In this workshop, participants will complete the EQi2.0 assessment and learn how to become more fluent in emotional intelligence (EQ) skills and competencies. By gaining an awareness of your own emotional intelligence skills you will grow as a leader and optimize technical leadership skills that will ultimately determine the ability of individuals, teams, and organizations to achieve desired outcomes and results.

Leadership research over the last three decades demonstrates that up to 75% of the competencies required for effective leadership are in the 'soft skills' or 'emotional intelligence' domain. Emotional Intelligence is not about 'being emotional'. It is about being aware of how our emotions influence our problem-solving and decision-making skills and how we manage our emotions more effectively for the best possible outcomes, especially when the stakes are high. The technical skills of leadership required to manage projects, change, performance, and people are amplified and optimized when they are supported by a highly developed emotional intelligence.

Key Learning Outcomes

• Identify the 15 EQ competencies that impact leadership effectiveness using a scientifically validated EQ assessment, the EQi2.0.
• Receive a detailed report on your own EQ competencies.
• Provide a greater understanding of how your current EQ leadership approach impacts the performance, engagement, and productivity of direct reports and other colleagues.
• Learn how to communicate with others, especially in challenging times.
• Recognize and influence behaviours in others so that they can effectively lead projects, change and people performance to achieve desired goals and outcomes.
• Discover new strategies that can improve individual leadership effectiveness.
• Consider which EQ competencies place you most at risk for derailing your leadership effectiveness.
• Gain the tools you need to formulate your own leadership developmental plan. 

This course is part of the Personal Leadership Development Program. 

Continuing Education Contact Hours: 7

Accreditation

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com. 

Graduate Testimonial

"Craig is a very interactive presenter, and engages all participants and students. This creates a collaborative and positive work/learning environment".

"This course gave me very valuable insight into my own emotional intelligence and gave me actions to take back to my workplace, to further my leadership development".

"Craig was very engaging! I thought the Emotional Intelligence topic would be more abstract but it was very concrete and valuable information."

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