Enrolment verification

Your official transcript, available through Memorial Self-Service, serves as confirmation of your full- or part-time status, but if you require additional confirmation of enrolment for submission to a third party, you can request an enrolment verification letter via Memorial Self Service. Login using your student number and PIN, then click on the link to the Registration Menu, and follow the instructions labelled 'Request Enrolment Verification'.

Once you have submitted your request, you may check its status on the same web page by using the "Enrolment Verification Status".

Who can use the service?

Any registered undergraduate or graduate student can use the online enrolment verification service.  NOTE that requests related to international visa or study permits still need to be submitted in person at the Office of the Registrar.
St. John's Campus - Arts and Administration Building A2003
Grenfell Campus - AS277

How long will it take to process my request?

Most enrolment verification requests are processed within two working days.  If extenuating circumstances warrant a priority service, please contact our office in person (A2003) or via telephone, 709-864-8260.

What options do I have for delivery of my enrolment verification letter?

We can e-mail, fax, or send your letter to you or to a third party that you identify on the request. It can also be picked up at the Office of the Registrar main counter at A2003 by you or someone you have designated by name in advance.   Please note that photo identification is required to pick up documents at the Office of the Registrar.

Is there a charge for this service?

No, as in the past, there is no charge for this service.

Who do I contact if I have a problem with the online service?

1)            If you are having problems accessing Memorial Self-Service, please contact our systems staff at 709-864-4445 or reghelp@mun.ca.

2)            If you are connecting to Self-Service but are having problems submitting the Enrolment Verification Request please contact us by telephone at 709-864-8260, by e-mail enrolsrv@mun.ca, or in person at the Office of the Registrar main counter, A2003.