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PROCEDURE FOR REPORTING TELEPHONE TROUBLE AND REPAIRS

  

All telephone service problems are to be reported to the University telephone operator by dialing "0", or by mail, to phonerepairs@mun.ca.

A reasonable response time is expected for service repair (e.g. less than one hour for major problems such as a line out of service; for minor problems, a twenty-four hour response time should be expected). Costs associated with the repair and/or replacement of telephone equipment is the responsibility of the client department.

 

Policies using this procedure: