Fundamentals of Selling ( 2 days)
Includes identifying target markets, preparing for the sale,
effective deal making and follow-up services. Effective sales
strategies will be discussed and the importance of high ethical
standards in relationship building and closing the deal will be
emphasized.
Customer Relations Management (1 day)
Successful sales and strong customer relations go hand in hand. In
this workshop you’ll explore the importance of building and
effectively managing relationships. This course will provide you
with a greater understanding of the customer dynamic and with tips
and techniques for delivering exceptional service.
Marketing for the Novice (1 day)
You’ll focus on best practices of planning and implementing
your marketing strategy. Basic marketing concepts, the importance
of research, understanding customer demographics and branding will
be referenced.
Communications for the Sales Professional
(2 days)
Through demonstration and practice, you’ll learn to apply
your communication skills—verbally, through document writing
and through professional presentations—towards the objectives
of attracting the buyer, making the sale and closing the
transaction.
The Art of Negotiation (1 day)
This one-day session will focus on negotiation skills that will
assist you to effectively negotiate with, and on behalf of,
customers.
