Advanced Certificate in Workplace Communications
Build upon skills learned in our Workplace Communications for Administrative Professionals program and bring your communications style to the next level! Workplace etiquette, high-impact presentation skills, project and time management as well as basic grammar will further enrich your administrative competencies.
Note: Classes may be done individually.
Certificate Requirements
Perfecting Your Professional Presence (formerly Workplace Etiquette)
In today's fast-paced dynamic work world, you increasingly interact with more people than ever before. Whether communicating in-person, via phone, or via technology, projecting a professional image is critical to your success and to your promotion in your work. This course will guide you to understand the various components that comprise your present day professional presence. Workplace practices, like all social norms, are changing and you will be offered insights into the best practices for being viewed as a competent professional today.
High-Impact Presentation Skills
An “everything-you-need-to-know” workshop for delivering a solid presentation with clarity and confidence. You’ll learn how to organize your thoughts and information, build credibility, prepare eyecatching visuals and present with power.
Project Management
The success of any project depends on the effectiveness of how it is managed. In this class you’ll be introduced to the principles and practices of effective project management including: setting goals, assigning priorities to tasks, considering budgetary constraints, assessing performance at critical stages in the project, dealing with unanticipated situations and meeting deadlines.
Time Management: Getting the Most Out of Your Day
Not enough time in your day? In reality, you have more time than you think. You just don’t use it well or in a way that suits your style. Find out how to set realistic objectives then learn how to prioritize them, to work through others, to develop short- and long-term plans and to deal with time wasters.
Writing Right: Basic Grammar
Do you know what a comma splice is? The appropriate use of a semi-colon? How to correct a run-on sentence? If you don’t know the answer to those questions, or if you’re just interested in refreshing your grammatical skills, this is the course for you. In learning the mechanics of writing, you’ll be better able to express yourself accurately and effectively.
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