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Elevator Trouble - Aquarena

To report a problem with an elevator in the Aquarena, please call work control at +1 (709) 864-7600 with details of the elevator trouble.

Some information that may be helpful in troubleshooting the problem includes information such as:

  • Is anyone trapped in the elevator?
  • What floor is the elevator on?
  • Are the doors open or closed or cycling open and closed?
  • Any other details to help the technician find the problem.

Please refer to the elevator tag number when calling. The following is a list of elevators in this building:

Tag: AQ-EDO 1658
Main / only elevator for building

Elevator problems are a high priority for Facilities Management; your message concerning the elevator will receive a very high action priority.

Response to an elevator issue may involve investigation by Facilities Management technicians, and/or may involve external contractors where the elevator issue involves a malfunction where the manufacturer's representative is required. We endeavour to have the elevator issue resolved within the hour, however, there are instances where this is not possible.

For further information, or questions as to the status of repairs, please direct inquiries to:

Facilities Managment Work Control


Darrell Young, Contracts Administrator