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Frequently Asked questions - Online Pilot

FAQ (Online) - Students

FAQ (Online) - Faculty

 

Students

Q: Can I evaluate my courses online?

A: The pilot of the online CEQ form is continuing in Fall 2012 and is open to all courses offered this semester.  Faculty members have the option of using the traditional paper based method, or moving to the online form for this semester.  Check with your instructor to find out how your course will be evaluated at the end of the Fall semester.

Q: What are the advantages of completing my CEQs online?

A: There are a number of advantages for students when courses are evaluated online. You can complete the CEQ when it is convenient for you; you will have more time to reflect on the course and provide thoughtful ratings and comments; and the process allows for greater confidentiality in responses to the comment questions (i.e., no handwritten comments).

Q: Where and when will the online CEQ be available to students?

A: The online CEQ form is located in Student Self-Service within the Banner system, the same place where you register for courses and check your grades.  The CEQ administration period for the Fall 2012 semester, for both paper and online administration, begins November 19, 2012.  The online form will be available until December 4, 2012, the day before the start of the examination period.

Q: How do I complete the online CEQ?

A: Prior to the start of the administration period, an email message will be sent to your Memorial email account (@mun.ca) if you are registered for at least one course that has opted to use the online CEQ form.  Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students.  The following instructions will be provided to let you know how to complete the CEQ online:

1. Log in to Memorial student self-service

 

2. Select “Course Evaluation Questionnaire” from the main menu. (Note: the "Reports" link is for CEQ reports of past semesters)

 

3. Select the course you wish to evaluate and complete the questionnaire.  Once completed, the course will be crossed out and the link deactivated.

 

Q: Are my responses to the online CEQ confidential?

A: The online CEQ process is confidential.  The system is set up to verify that only students registered in a given course can complete a CEQ form for that course, and also to evaluate whether or not a student has completed the CEQ for that particular course so that the form can only be filled out once for that course.  All personal identifiers (i.e. login name, student number, etc.) are disassociated from the responses when they are uploaded to the reporting tables.

Q: Who will see the results of the online course evaluations? 

A: The results from the online CEQ form are processed in the same manner as the paper (in-class) CEQ form.  A summary report of the ratings made to the scale items will be returned to the instructor, and a copy of this report will also be sent to the Academic Department Head and/or Dean.  The instructor will also receive a report of the written responses made to the comments questions.

Q: Can I complete the online CEQ using a mobile device?

A: Currently, the web page for the CEQ on Student-Self Service is not designed to function or display properly on mobile devices.  Students are encouraged to access and complete the online CEQ using a laptop/desktop computer. 

 

Faculty

Q: Can my course(s) be evaluated with the online CEQ?

A: The pilot of the online CEQ form is continuing in Fall 2012 and is open to all courses offered this semester.  Faculty members have the option of using the traditional paper based method, or moving to the online form for this semester.  The default position is the traditional process and faculty members will have to opt in to using the online version.

Q: What are the advantages of an online course evaluation system?

A: Online administration of course evaluation forms has a number of advantages, including standardization of process, completion of the forms outside of class time, and the potential for timelier return of reports to instructors as the system becomes established.  Students will have more time to reflect on the course and this may lead to more thoughtful ratings and comments.

Q: Where and when is the online CEQ available to students?

A: The online CEQ form is located in Student Self-Service within the Banner system, the same place where students register for courses and check their grades.  The CEQ administration period for the Fall 2012 semester, for both paper and online administration, begins November 19, 2012.  The online form will be available until December 4, 2012, the day before the start of the examination period.

Q: How do students complete the online CEQ?

A: Prior to the start of the administration period, an email message will be sent to the Memorial email account (@mun.ca) of every student who is registered for at least one course that has opted to use the online CEQ form.  Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students.  The following instructions will be provided to let students know how to complete the CEQ online:

  1. Log in to Memorial student self-service
  2. Select “Course Evaluation Questionnaire” from the main menu
  3. Select the course they wish to evaluate and complete the questionnaire

Q: What can be done to ensure an adequate response rate to the online CEQ?

Course evaluation literature and the experiences of other universities suggest a number of things may help improve response rates to online evaluation forms.  Some ideas include:

  • Announce the CEQ in class and encourage students to fill out the evaluation.
  • Let students know you value their feedback.
  • Provide examples as to how you have modified the course based on past CEQ results.
  • Make frequent reminders.
  • A promotional video has been developed with DELTS that can be shown in-class.  It can be found here.

Q: Can I add my own questions to the online form?

A: The online CEQ form has retained the ten Instructor Provided Questions (IPQ) section which instructors may utilize if they wish to ask additional questions and have students answer these on the CEQ form.  At the present time, any additional questions must be provided to the students by the instructor in advance of the administration period (e.g., through email, an in-class handout, etc.).


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