Frequently asked questions

This list of questions is being updated on a regular basis.
FAQ - Students
- Can I evaluate my course online?
- What are the advantages of completing my CEQs online?
- Where and when will the online CEQ be available to students?
- How do I complete the online CEQ?
- What does the new CEQ look like?
- Are my responses to the online CEQ confidential?
- Who will see the results of the online course evaluations?
- Can I complete the online CEQ using a mobile device?
FAQ - Faculty
- What are the advantages of an online course evaluation system for faculy members?
- Where and when is the online CEQ available to students?
- How do students complete the online CEQ?
- What does the new CEQ form look like?
- How do response rates for the online CEQ compare to those for in-class administration?
- What can be done to ensure an adequate response rate to the online CEQ?
- Are there any changes to the dissemination of CEQ results?
- Can I add Instructor Provided Questions?
- How does the publication opt-out process work?
Students
Q: Can I evaluate my courses online?
A: Starting in the Winter 2013 semester, CEQs will be available to students online through Student-Self-Service. The CEQ may not be available for courses that are not mandated to use the CEQ, including courses with enrolments less than 10 students, team taught courses, and distance education courses.
Q: What are the advantages of completing my CEQs online?
A: There are a number of advantages for students when courses are evaluated online. You can complete the CEQ when it is convenient for you; you will have more time to reflect on the course and provide thoughtful ratings and comments; and the process allows for greater confidentiality in responses to the comment questions (i.e., no handwritten comments).
Q: Where and when will the online CEQ be available to students?
A: The online CEQ form is located in Student Self-Service within the Banner system, the same place where you register for courses and check your grades. The CEQ administration period for the Winter 2013 semester begins March 25, 2013 and will continue until April 9, 2013 (the day before the start of the examination period).
Q: How do I complete the online CEQ?
A: Prior to the start of the administration period, an email message will be sent to your Memorial email account (@mun.ca) if you are registered for at least one course that is eligible to be evaluated with the CEQ form. Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students. The following instructions will be provided to let you know how to complete the CEQ online:
1. Log in to Memorial student self-service
2. Select “Course Evaluation Questionnaire” from the main menu. (Note: the "Reports" link is for CEQ reports of past semesters)

3. Select the course you wish to evaluate and complete the questionnaire. Once completed, the course will be crossed out and the link deactivated.

Q: What does the new CEQ form look like?
A: An example of the new CEQ form can be found by clicking here.
Q: Are my responses to the online CEQ confidential?
A: The online CEQ process is confidential. The system is set up to verify that only students registered in a given course can complete a CEQ form for that course, and also to evaluate whether or not a student has completed the CEQ for that particular course so that the form can only be filled out once for that course. All personal identifiers (i.e. login name, student number, etc.) are disassociated from the responses when they are uploaded to the reporting tables.
Q: Who will see the results of the online course evaluations?
A: The results from the online CEQ form are processed by CIAP. A summary report of the ratings made to the scale items will be returned to the instructor, and a copy of this report will also be sent to the Academic Department Head and/or Dean. The instructor will also receive a report of the written responses made to the comments questions.
Q: Can I complete the online CEQ using a mobile device?
A: Currently, the web page for the CEQ on Student-Self Service is not designed to function or display properly on mobile devices. Students are encouraged to access and complete the online CEQ using a laptop/desktop computer.
Faculty
Q: What are the advantages of an online course evaluation system?
A: Online administration of course evaluation forms has a number of advantages, including standardization of process, completion of the forms outside of class time, and the potential for timelier return of reports to instructors as the system becomes established. Students will have more time to reflect on the course and this may lead to more thoughtful ratings and comments. The online CEQ also ensures that all students have an opportunity to complete the CEQ, not just the students who are in class when the paper based CEQs are administered.
Q: Where and when is the online CEQ available to students?
A: The online CEQ form is located in Student Self Service within the Banner system, the same place where students register for courses and check their grades. The CEQ administration period for the Winter 2013 semester begins March 25, 2013 and will continue until April 9, 2013 (the day before the start of the examination period).
Q: How do students complete the online CEQ?
A: Prior to the start of the administration period, an email message will be sent to the Memorial email account (@mun.ca) of every student who is registered for at least one CEQ-mandated course. Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students. The following instructions will be provided to let students know how to complete the CEQ online:
- Log in to Memorial student self-service
- Select “Course Evaluation Questionnaire” from the main menu
- Select the course they wish to evaluate and complete the questionnaire
Q: What does the new CEQ form look like?
A: An example of the new CEQ form can be found by clicking here.
Q: How do response rates for the online CEQ compare to those for in-class administration?
A: The response rate to the online CEQ is generally lower than what has been seen in the past with the in-class (paper) form. However, average ratings to items and the distribution of scores do not change significantly with an online mode of administration. A lower response rate does not necessarily mean that the results are less valid, or are less representative, than results traditionally obtained through paper forms. Early information suggests that the online mode of administration may increase the quality of information obtained, as students have more time and opportunity to complete the form and provide thoughtful and reflective responses. Determining what is an acceptable response rate for a course evaluation depends on several things, including class size and the intended use of the results. Further information can be found at www.mun.ca/ceq.
Q: What can be done to ensure an adequate response rate to the online CEQ?
A: Course evaluation literature suggests a number of things may help improve response rates to online evaluation forms. An information sheet has been developed to provide suggestions on ways to improve student participation in the CEQ process. Please visit www.mun.ca/ceq for further details.
Q: Are there any changes to the dissemination of CEQ results?
A: Results of the CEQ will be reported and returned in the same manner as current policies and procedures outline for the course evaluation process. Instructors may choose to withhold their CEQ summary results from publication on the student self-service site, and the usual opt-out form will be distributed to instructors to facilitate this process.
Q: Can I add my own questions to the online form?
A: The online CEQ form has retained the ten Instructor Provided Questions (IPQ) section which instructors may utilize if they wish to ask additional questions and have students answer these on the CEQ form. At the present time, any additional questions must be provided to the students by the instructor in advance of the administration period (e.g., through email, an in-class handout, etc.). Future plans for the development of the online CEQ include the creation of an electronic question bank for IPQs.
Q: How does the publication opt-out process work?
A: Instructors are able to opt-out of having the current semester's CEQ results published to Student Self-Service. Details can be found here.
