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Frequently asked questions

students

 

FAQ - Students

FAQ - Faculty

 

Students

Q: Can I evaluate my courses online?

A: As of the Winter 2013 semester, CEQs are available to students online through Student-Self-Service.  The CEQ may not be available for courses that are not mandated to use the CEQ, including courses with enrolments less than 5 students, team taught courses, and courses offered outside a regular semester/session.

Q: What are the advantages of completing my CEQs online?

A: There are a number of advantages for students when courses are evaluated online. You can complete the CEQ when it is convenient for you; you will have more time to reflect on the course and provide thoughtful ratings and comments; and the process allows for greater confidentiality in responses to the comment questions (i.e., no handwritten comments).

Q: Where and when will the online CEQ be available to students?

A: The online CEQ form is located in Student Self-Service within the Banner system, the same place where you register for courses and check your grades.  The CEQ administration period for the Winter, Fall and Spring, begins two weeks before the end of classes and ends the day before the start of the examination period. The CEQ administration period for Intersession and Summer Session begins one week before the end of classes and ends the day before the start of the examination period. For specific dates, please check this site's calendar or click here.

Q: How do I complete the online CEQ?

A: Prior to the start of the administration period, an email message will be sent to your Memorial email account (@mun.ca) if you are registered for at least one course that is eligible to be evaluated with the CEQ form.  Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students.  The following instructions will be provided to let you know how to complete the CEQ online:

1. Log in to Memorial student self-service

 

2. Select “Course Evaluation Questionnaire” from the main menu.

 

3. Select the course you wish to evaluate and complete the questionnaire.  Once completed, the course will be crossed out and the link deactivated.

 

Q: What does the CEQ form look like?

A: An example of the CEQ form can be found by clicking here.

Q: Are my responses to the online CEQ confidential?

A: The online CEQ process is confidential. The system is set up to verify that only students registered in a given course can complete a CEQ form for that course, and also to evaluate whether or not a student has completed the CEQ for that particular course so that the form can only be filled out once for that course. All personal identifiers (i.e. login name, student number, etc.) are disassociated from the responses when they are uploaded to the reporting tables.

Q: Who will see the results of the online course evaluations? 

A: The results from the online CEQ form are processed by CIAP. A summary report of the ratings made to the scale items will be returned to the instructor, and a copy of this report will also be sent to the Academic Department Head and/or Dean. The instructor will also receive a report of the written responses made to the comments questions; only the instructor receives the written comments. The summary report of the ratings may also be available on Student Self-Service if the instructor agrees to publication and the course is mandated to do the CEQ. Students who are actively enrolled will be able to access these reports for personal reference only. Reports will be available for up to five years. 

Q: Can I complete the online CEQ using a mobile device?

A: Currently, the web page for the CEQ on Student-Self Service is not designed to function or display properly on mobile devices.  Students are encouraged to access and complete the online CEQ using a laptop/desktop computer. 

 

Faculty

Q: What are the advantages of an online course evaluation system?

A: Online administration of course evaluation forms has a number of advantages, including standardization of process, completion of the forms outside of class time, and timelier return of reports to instructors.  Students will have more time to reflect on the course and this may lead to more thoughtful ratings and comments. The online CEQ also ensures that all students have an opportunity to complete the CEQ, unlike the paper based CEQ where only the students who are in class on the day of administration can complete the form.

Q: Where and when is the CEQ available to students?

A: The online CEQ form is located in Student Self Service within the Banner system, the same place where students register for courses and check their grades. The CEQ administration period for the Winter, Fall and Spring, begins two weeks before the end of classes and ends the day before the start of the examination period. The CEQ administration period for Intersession and Summer Session begins one week before the end of classes and ends the day before the start of the examination period. For specific dates, click here. 

Q: How do students complete the CEQ?

A: Prior to the start of the administration period, an email message will be sent to the Memorial email account (@mun.ca) of every student who is registered for at least one CEQ-mandated course.  Additional messaging by way of D2L, Facebook and Twitter will also be used to reach students.  The following instructions will be provided to let students know how to complete the CEQ online:

  1. Log into Memorial student self-service
  2. Select “Course Evaluation Questionnaire” from the main menu
  3. Select the course they wish to evaluate and complete the questionnaire

Q: What does the CEQ form look like?

A: An example of the CEQ form can be found by clicking here.

Q: How do response rates for the online CEQ compare to those for in-class administration?

A: The response rate to the online CEQ is generally lower than what has been seen in the past with the in-class (paper) form. However, average ratings to items and the distribution of scores do not change significantly with an online mode of administration. A lower response rate does not necessarily mean that the results are less valid, or are less representative, than results traditionally obtained through paper forms. Information to date suggests that the online mode of administration may increase the quality of information obtained, as students have more time and opportunity to complete the form and provide thoughtful and reflective responses. Determining what is an acceptable response rate for a course evaluation depends on several things, including class size and the intended use of the results.

Q: What can be done to ensure an adequate response rate to the online CEQ?

A: Course evaluation literature suggests a number of things may help improve response rates to online evaluation forms. An information sheet has been developed to provide suggestions on ways to improve student participation in the CEQ process. Please visit www.mun.ca/ceq for further details.

Q: Who will see the results of my course evaluations?

A: The results from the online CEQ form are processed by CIAP. Results of the CEQ will be reported and returned according to Senate policies and procedures for the course evaluation process. A summary report of the ratings made to the scale items will be returned to the instructor, and a copy of this report will also be sent to the Academic Department Head and/or Dean. Instructors may choose to withhold their CEQ summary results from publication on the student self-service site, and an opt-out form will be distributed to instructors to facilitate this process. The instructor will also receive a report of the written responses made to the comments questions; only the instructor receives the written comments.

Q: Can I add my own questions to the online form?

A: The online CEQ form has retained the ten Instructor Provided Questions (IPQ) section which instructors may utilize if they wish to ask additional questions and have students answer these on the CEQ form. At the present time, any additional questions must be provided to the students by the instructor in advance of the administration period (e.g., through email, an in-class handout, etc.). Future plans for the development of the online CEQ include the creation of an electronic question bank for IPQs; currently this question bank can be viewed here. 

Q: How does the publication opt-out process work?

A: Instructors are able to opt-out of having the current semester's CEQ results published to Student Self-Service.  Details can be found here.